SBA Banking Manager manages a team of SBA (Small Business Administration) officers who are responsible for generating SBA loans. Develops and executes business plans aligned with managements objectives and directs the generation of sales opportunities. Being a SBA Banking Manager ensures all SBA eligibility, regulations and underwriting guidelines are followed. Reviews loan quality and oversees process. Additionally, SBA Banking Manager requires a bachelor's degree. Typically reports to top management. The SBA Banking Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a SBA Banking Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
1. Onboard customers for customer, small business and corporate online banking, bill pay& mobile banking.
2. Fulfill maintenance requests for products onboarded.
3. Respond to inquiries concerning products onboarded, internal and external.
4. Assist customers with Zelle issues.
5. Knowledge of Quicken, QuikBooks and other financial software applications to answer customer questions and resolve issues pertaining to importing and exporting data.
6. Requires good written and oral communication skills.
7. Proficient knowledge of word and excel.
8. Answers phone calls to assist customers with other miscellaneous issues and research errors.
9. Assist Electronic Banking Officer with extra duties as deemed necessary.
10. Maintains confidentiality at ALL times!!!!
11. And, as directed, may perform other duties from time to time.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
Schedule:
Work Location: In person
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