Job Description: Peak Time Banking Specialist - Hamilton

Location: Hamilton

Primary Responsibilities/Necessities

• Strong professional presence
• Proven ability to adapt to change and accept feedback
• Goal and detail oriented
• Ability to count cash with superior accuracy
• Superior communication and interpersonal skills
• Superior customer service skills
• Ability to perform under pressure
• Self-motivated
• Problem solver and quick learner
• Enthusiastic and energetic
• Strong Work Ethic
• Ability to de-escalate customers
• Tech Savvy - Understand iOS and Android Applications
• Current user of Bank Technology i.e. Online Banking, Mobile Deposit Capture:
• Provide superior customer service to all customers
• Process transactions accurately and efficiently
• Assist customers with account inquiries and problem resolution
• Adhere to all bank policies and procedures
• Participate in ongoing training and development

Education:

• High School Diploma required
• College degree preferred.

Experience:

• At minimum 1 year customer service, cash handling, or sales experience required
• Banking experience preferred
• Call Center experience preferred
• Bilingual a plus.

Extraco provides excellent benefits and competitive compensation. We are an Equal Opportunity Employer M/F/D/V. Extraco provides reasonable accommodation for persons with disability