Safe Deposit Clerk serves safe deposit customers by opening accounts, providing authorized access, and responding to inquiries. Maintains billing and rental records for auditing. Being a Safe Deposit Clerk tracks abandoned or past due boxes. May assist with other branch tasks as needed. Additionally, Safe Deposit Clerk requires a high school diploma or its equivalent. Typically reports to a supervisor. The Safe Deposit Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Manages the day-to-day operations of all Deposit Servicing processing which includes monetary processing, customer account maintenance, return items, Fiserv IP related functions, including adjustments, wholesale lockbox, union processing, micrographics requests, legal processing, and any service related tasks for the branches and departments. Supervises and directs activities of employees, trains and develops staff, monitors compliance with company policies and procedures, operates controls and manages risk that may occur within the department. Works with the Department Manager to ensure satisfactory audits, both internal and external and controls expenses. Works with management & the team to recommend process improvements.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
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We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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