Safe Deposit Clerk jobs in Lake Havasu City, AZ

The position of Commercial Deposit Specialist is responsible for performing duties and support related to commercial operational activities and financial services; processing new accounts, support branch personnel and inquiring members with commercial deposit knowledge and financial services; cash management products; cross-selling the Credit Unions products and services; opening, maintaining and closing of all account types; performing miscellaneous clerical duties; promoting business for the Credit Union by maintaining excellent member relations and referring members to appropriate staff for services. The position of Commercial Deposit Specialist also is required to be fully knowledgeable and skilled in the areas of commercial operations, discussing and accepting credit applications and is required to provide leadership, training and support to less experienced branch staff members.

The position of Commercial Deposit Specialist will be required to travel to, set up and provide support to commercial members with cash management products (i.e. ScanCheck Services).

Duties and Responsibilities:

• Provides support for opening new Commercial accounts.
• Ensures cross-sell opportunities are presented by applying professional sales techniques when speaking with commercial members.
• Interviews members to obtain information; establishes proper documentation and identification of members for proper account setup.
• Discusses, prepares and processes documents related to the Credit Union’s internet banking service, ACH, ScanCheck and online wire services.
• Discusses and accepts merchant services referrals for inquiring members.
• Works closely with the BSA Department to ensure accounts are documented and recorded accurately for continuous and accurate monitoring.
• Ongoing management of member’s needs including making recommendations to members as it relates to their account transactions and activities.
• Assists members with account discrepancies, authentication and research as needed.
• Coordinates system implementation/training with member.
• Provides support directly within their authority (temporary limit increases, training, password resets, etc) as it relates to all cash management services products.
• Explains and demonstrates cash management services products as needed.
• Assist with and process online wire requests through Cavion Online Banking Portal.
• Communicate critical issues to management as it relates to member system issues.
• All other duties as assigned by management.

Required Skills:

• High school diploma or general education degree (GED) and two (02) or more years of related experience and/or training; or the equivalent combination of education and experience.
  • Work related experience should consists of a financial institution operations, lending, sales and/or member service background.
  • Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
• Intermediate knowledge and training in branch operation and commercial account activities, terminology and products and services related to commercial account members.
• Minor experience, knowledge and training in lending activities, terminology and products and services relating to commercial account members.
• Intermediate knowledge of related state and federal banking compliance regulations, and other Credit Union operational policies.
• Intermediate skills in word processing, spreadsheet and account opening software programs (i.e. Microsoft Word, Excel, Branch Suite).
• Effective oral, written and interpersonal communication skills.
• Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
• Effective organizational and time management skills.
• Ability to work with minimal supervision while performing duties.