Safe Deposit Clerk serves safe deposit customers by opening accounts, providing authorized access, and responding to inquiries. Maintains billing and rental records for auditing. Being a Safe Deposit Clerk tracks abandoned or past due boxes. May assist with other branch tasks as needed. Additionally, Safe Deposit Clerk requires a high school diploma or its equivalent. Typically reports to a supervisor. The Safe Deposit Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Description
The Universal Operator’s (UO) team is responsible for all complex functions in the monetary management department and deliver continuous improvement. This includes deposit, credit card and loan transactions from various sources (ACH, Check, ETC) which must be completed same day. This position requires the capability to learn all functions within the department, the ability to quickly respond and assist in spikes in demand to meet our customer’s needs. The department is fast-paced due to same day SLA’s, this environment requires accuracy and attention to detail as there is direct customer impact. During your daily function you will critically examine and improve process by engaging in continuous improvement and problem solving.
Primary responsibilities include:
Qualifications
Required Skills/Experience:
Preferred Skills/Experience:
Hours & Work Schedule
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Equal Employment Opportunity
At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
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