Sales Administration Director develops and directs the sales data analysis function to deliver reporting and tools to sales teams and management that ensure effective sales execution and the achievement of growth objectives. Deploys CRM and other systems to manage customer and activity data. Being a Sales Administration Director develops monitoring and methodologies to analyze sales metrics and to provide insights, support decisions, and highlight areas for process improvement. Directs research efforts to understand market conditions and competitors. Additionally, Sales Administration Director may enable training activities that will ensure sales teams understand and effectively utilize systems and reporting resources. Requires a bachelor's degree. Typically reports to senior management. The Sales Administration Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Sales Administration Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
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GENERAL SUMMARY:
Under general supervision, this position is responsible for managing and implementing all aspects of the sales process for Lutheran Village and The Good Shepherd to achieve community occupancy and sales goals. This position is responsible for developing and fostering relationships with potential residents, family members and decision makers, as well as referral sources, and also coordinates all aspects of the move-in process, where applicable.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
REPORTING RELATIONSHIPS
SUPERVISES: N/A
EDUCATION: Bachelor's degree in business, marketing, hospitality, gerontology or related field
EXPERIENCE:
3-5 years sales and/or marketing experience in a senior health care, housing, or service setting with a proven track record of meeting goals, or equivalent level of education and experience.
SKILLS & ABILITIES:
Must demonstrate empathy and compassion to connect with customers.
Demonstrated relationship building and influencing skills with adult populations.
Solid organizational and time management skills with the ability to handle multiple tasks simultaneously and to prioritize effectively.
Demonstrated effective communication skills, verbal, written and listening.
Demonstrated computer skills including experience with Microsoft Office and database applications.
Strong attention to detail and strong analytical skills.
Demonstrated team and leadership skills.
Ability to convey a professional and mature image.
Ability to work flexible hours as needed by the business and be "on-call."
OTHER REQUIREMENTS:
Physical Requirements |
Rarely (0-12%) |
Occasionally (12-33%) |
Frequently (34-66%) |
Regularly (67-100%) |
Seeing: read reports and use computer |
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Speaking & Hearing: communication with clients and co-workers |
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X |
Standing/Walking |
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Climbing/Stooping/Kneeling |
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X |
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Lifting/Pushing/Pulling up to 25 lbs |
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X |
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Lifting/Pushing/Pulling 25-50 lbs |
X |
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Lifting/Pushing/Pulling 50-100 lbs |
X |
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Lifting/Pushing/Pulling over 100 lbs |
X |
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Fingering/Grasping/Feeling: write, type, use phones, etc. |
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X |
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Sitting for extended periods of time |
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Working Conditions
Normal office working conditions with the absence of disagreeable elements.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
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