Sales Analyst jobs in Tallahassee, FL

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This position has responsibility for the business analysis of tactical and strategic initiatives for all IFS modules with concentration in the areas of Rentals, Field Service and Maintenance and manufacturing. This position will be a key contributor for process optimization and continuous business improvement.

This position will be a key contributor for process optimization and continuous business improvement.

Essential Duties:

• Development of business requirements
• Analysis of business processes and systems
• Creation and execution of test plans
• Documentation of solutions
• Communication of project deliverables
• Supporting Help Desk tickets and Change Management processes
• Consult with internal customers to understand and document their requirements.
• Troubleshoot user application issues, identify, and report software faults.
• Test, document and coordinate the installation of changes according to approved business requirements.
• Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company as required.
• Develop, document and revise work instructions, test procedures, and quality standards, utilizing the Click Learn documentation system.
• Provide training to end users for newly released functionality and new system releases.
• Be the trusted advisor for IFS.
• Proficient in Rentals, Service and Maintenance and Manufacturing IFS modules is essential.
• Knowledge in all other IFS modules is a plus.
• Responsible for coordination, standardization, and maintenance of IFS Processes.
• Understanding of mobile and remote warehousing is a plus.
• Understanding of multi-company and multi-site is a plus.

Required Skills:

• Strong functional experience with IFS Applications
• Working knowledge of project lifecycle
• Strong written and verbal communications skills
• Strong organizational skills with the ability to multi-task in a fast paced, high pressure environment
• Proficient/Expert in MS Office Suite
• Ability to successfully engage and interact with both IT and the business
• Ability to work in decentralized team environment and communicate using virtual communications tools (phone, conferencing, web meetings, etc.)
• Self-starter that does not need to wait for instructions; takes actions to achieve goals
• Consults with the IFS team prior to deploying new functionality
• Ability to differentiate between business needs vs business wants
• Experience in negotiations, influencing others without authority

Education: Bachelor’s Degree or equivalent work experience

Experience: 3 years as Business Systems Analyst supporting a Manufacturing environment with IFS Applications

Physical Requirements

Limited manual dexterity required. Work requires infrequent physical effort. Frequent sitting, standing, walking, climbing ladders/steps, reading of written documents and use of computer monitor screen, reaching with hands and arms, stooping, kneeling, crouching, talking, bending, grasping, listening.

Working Conditions and Hazards:

Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure to hazardous conditions. Occasional travel required.

Benefits of Being a Cleaver-Brooks Employee:

We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long term disability, cash matching 401(k) plan, employee assistance program (EAP), pet insurance, employee discount program, generous vacation and 11 paid holidays.

Who is Cleaver-Brooks:

Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we’re the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They’ll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues an 80 year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.

This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.