Sales Assistant jobs in Des Moines, IA

Description

JOB TITLE: Administrative Assistant - Axon

EMPLOYER: CFI

DEPARTMENT: Axon Sales

REPORTS TO: Axon Inside Sales Manager

EFFECTIVE DATE: ASAP

SUMMARY: Administrative assistant duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supports managers and sales team through a variety of tasks related to organization and communication. Administrative assistants are responsible for confidential and time sensitive material.

DUTIES AND RESPONSIBILITIES:

• Answers and directs phone calls
• Organizes, schedules and takes notes during appointments and meetings
• Assist in the preparation of regularly scheduled reports
• Processes customers payments
• Maintains CRM by ensuring customer information is entered in a timely manner as well as updated when needed
• Monitors CRM activities through reports and provides information to Sales Managers
• Coordinates Projects, meetings, and correspondence between departments
• Sends out credit applications as needed and updates sales tax exempt information
• Sends customer invoices and credit memos as needed
• Assists other sales admins as needed
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

Qualifications

QUALIFICATIONS:

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
• Computer skills required: Proficient in Microsoft Office including (Outlook, Teams, OneNote, Excel, Word, PowerPoint, Microsoft Dynamics (CRM and Business Central), etc.)
• Other skills required: Excellent communication, Organization, and detail oriented.

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand
• Occasionally required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Continually required to talk or hear

• While performing the duties of this job, the noise level in the work environment is usually quiet.
• The employee must occasionally lift and /or move more than 10lbs pounds
• Specific vision abilities required by this job include: Close vision;

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.