Sales Supervisor jobs in Garland, TX
Sales Supervisor supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Being a Sales Supervisor may require a bachelor's degree in business. Typically reports to a manager. The Sales Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Sales Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Sales Supervisor jobs
Mansion Front Desk Supervisor
- Front Desk Supervisor
-
Dallas, TX
FULL_TIME
-
Job summary -• Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.Essential Duties and Responsibilities – (Key Activities)The following are specific responsibilities and contributions critical to the successful performance of the position:• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.• Ensure that standards are maintained at a superior level on a daily basis.• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.• Maintain positive guest relations at all times.• Resolve guest complaints, ensuring guest satisfaction.• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.• Maintain complete knowledge at all times of:
- All hotel features/services, hours of operation.
- All room types, numbers, layout, decor, appointments, and location.
- All room rates, special packages, and promotions.
- Daily house counts and expected arrivals/departures/ VIPs.
- Room availability status for any given day.
- Scheduled in-house group activities, locations, and times.
- All hotel and departmental policies and procedures.
• Access all functions of the computer system.• Answer department telephone within 3 rings, using correct greeting and telephone etiquette.• Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.• Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.• Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.• Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.• Ensure that staff report to work as scheduled. Document any late or absent employees.• Coordinate breaks for staff.• Assign work duties to staff.• Conduct pre-shift meeting with staff and review all information pertinent to the day's business.• Inspect grooming and attire of staff; rectify any deficiencies.• Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.• Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.• Monitor the hotel front entrance and resolve any congested situations.• Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.• Monitor communication logs and ensure that guest requests are followed up within minutes.• Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.• Monitor guest mail and ensure that it is processed according to procedures.• Monitor and ensure that express checkouts are processed through the system.• Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.• Assist staff with their job functions to ensure optimum service to guests.• Observe guest reactions and confer frequently with staff to ensure guest satisfaction.• Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.• Ensure security of guestroom access.• Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:- Contracted banks
- Shortages/overages
- Late charges
- Petty cash/paid outs
- Adjustments
- Posting charges
- Making change for guests
- Cashing personal/travelers checks
- Payment methods/processing
- Settling accounts
- Closing reports
- Cashier reports
- Balancing receipts
- Dropping receipts
- Securing banks
• Review previous night's no-shows, verify, and ensure billing of such.• Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.• Assist staff with expediting problem payments.• Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.This list of essential functions is not exhaustive and may be supplemented, as necessary.Other Standard Responsibilities -Experience -• Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotelGeneral Skills -• Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.Technical Skills -• Ability to communicate (verbal and written) in English with co-workers, guests, and management.• Working knowledge of MS Word, Excel• Knowledge of PMS and hotel point of sales systems.• Ability to stand for prolonged periods of time.Education or Certification -• High school diplomaLanguage -• Required to speak, read, and write English, with fluency in other languages preferred.•Physical Requirements -• Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.Others –• While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates. - 26 Days Ago
Mobile Steam Supervisor
- Cleaver-Brooks Sales & Service
-
Dallas, TX
FULL_TIME
- Cleaver Brooks Sales and Service is looking for a Mobile Steam Supervisor to join our team in Dallas, TX. The Mobile Steam Supervisor will direct the daily operation of the CBSS Mobile Steam departmen...
- 15 Days Ago
Verizon Sales Consultant
- Cellular Sales
-
Waxahachie, TX
OTHER
- Cellular Sales Cellular Sales is Growing! Paid Training provided and up to a $3000 ramp-up bonus to help you start your career! Average and High-End Sales Consultants earn $58000 – $130000 / year Are ...
- 16 Days Ago
Verizon Sales Consultant
- Cellular Sales
-
Grand Prairie, TX
OTHER
- Cellular Sales Cellular Sales is Growing! Paid Training provided and up to a $3000 ramp-up bonus to help you start your career! Average and High-End Sales Consultants earn $58000 – $130000 / year Are ...
- 16 Days Ago
Verizon Sales Consultant
- Cellular Sales
-
Dallas, TX
OTHER
- Cellular Sales Cellular Sales is Growing! Paid Training provided and up to a $3000 ramp-up bonus to help you start your career! Average and High-End Sales Consultants earn $58000 – $130000 / year Are ...
- 16 Days Ago
Verizon Sales Consultant
- Cellular Sales
-
Richardson, TX
OTHER
- Cellular Sales Cellular Sales is Growing! Paid Training provided and up to a $3000 ramp-up bonus to help you start your career! Average and High-End Sales Consultants earn $58000 – $130000 / year Are ...
- 16 Days Ago
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0 Sales Supervisor jobs found in Garland, TX area
Healthcare Sales Supervisor
- Freeway Insurance Services America LLC
-
Dallas, TX
- Pay Range: $50000 - $70000 / year Our Perks: Lucrative incentive sales plans, bonuses and sales contests No Cold Calling...
- 4/23/2024 12:00:00 AM
Sales Supervisor
- Ralph Lauren (Corporate, Stores)
-
Dallas, TX
- Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle pro...
- 4/22/2024 12:00:00 AM
Sales Coordinator
- Travis Perkins PLC
-
Irving, TX
- You are here: > > Sales Coordinator * **Sales Coordinator** * Business: CCF * Sector: Sales & Operations * Location: Exe...
- 4/22/2024 12:00:00 AM
Selling Supervisor
- Ralph Lauren (Corporate, Stores)
-
Allen, TX
- Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle pro...
- 4/21/2024 12:00:00 AM
Direct Sales Representative, Plano, TX
- Adecco Staffing, USA
-
Plano, TX
- Direct Sales Account Executive Apply here Job Summary and Responsibilities Make 'Life Changing Money' Selling a Product ...
- 4/21/2024 12:00:00 AM
Direct Sales Representative, Balch Springs, TX
- Adecco Staffing, USA
-
Balch Springs, TX
- Direct Sales Account Executive Apply here Job Summary and Responsibilities Make 'Life Changing Money' Selling a Product ...
- 4/21/2024 12:00:00 AM
Retail Sales Technology Supervisor
- Staples, Inc.
-
Bedford, TX
- **Retail Sales Technology Supervisor** **Function: Retail Locations** **Address: 85 South River Street** **City / State:...
- 4/19/2024 12:00:00 AM
Direct Sales Representative, Balch Springs, TX
- Adecco US, Inc.
-
Balch Springs, TX
- Direct Sales Account Executive Apply here Job Summary and Responsibilities Make 'Life Changing Money' Selling a Product ...
- 4/19/2024 12:00:00 AM
About Garland, Texas
Garland is a city in the U.S. state of Texas. It is located northeast of Dallas and is a part of the Dallas–Fort Worth metroplex. It is located almost entirely within Dallas County, except a small portion located in Collin and Rockwall counties. As of the 2010 census, the city had a population of 226,876, making it the 87th-most populous city in the United States of America and the 12th-most populous city in the state of Texas. In 2017, the population rose to 238,002. Garland is second only to the City of Dallas in Dallas County by population and has easy access to downtown Dallas via public t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sales Supervisor jobs
$93,001 to $141,381
Garland, Texas area prices
were up 2.2% from a year ago
were up 2.2% from a year ago
What does a Sales Supervisor do?
Sales Supervisor in Orlando, FL
In support of our mission, we are seeking a Sales Supervisor to join our Retail team.
December 26, 2019
Many sales supervisor jobs require or strongly prefer candidates who have earned a degree in business of a sales related field.
January 11, 2020
Sales Supervisor in Norfolk, VA
Sales supervisors are most common in retail sales in which they manage the sales representatives who work the floor.
December 13, 2019
Sales Supervisor in Norwich, CT
Any person who is appointed at the position of a sales supervisor must be an experienced sales department employee and should be able to handle customer issues, delegating of duties and helping out new employees.
January 26, 2020