Sales Support Director establishes the sales support process, develops an infrastructure of systems and tools, and directs support operations. Ensures that sales teams receive the tools and resources needed for smooth operations. Being a Sales Support Director monitors all sales activities to identify problems, create solutions, and produce accurate reporting. Develops and implements promotional events to increase sales volume. Additionally, Sales Support Director may provide oversight of sales incentive or commission programs. Requires a bachelor's degree. Typically reports to senior management. The Sales Support Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Sales Support Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Director of Product Support Sales and Sales Operations is primarily responsible for leading the Product Support Sales Team and the oversight and support of the Prime Product Inventory Control, Heavy Rents and Used Operations effort.
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· Lead Product Support Sales Group includes recruiting, hiring, and setting goals |
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· Manage EM Prime Product Sales Support Functions – New, Used and Heavy Rents |
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· Set budgets and goals. · Drive results. · Report and communicate results versus goal. · Take corrective action as needed. · Develop relationships with Cat. · Mentor and lead team members · Accountability for results |
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· In-depth understanding of the field's concepts and principles. · Performs complex tasks and has some latitude for determining appropriate processes to follow. · Leads and directs the work of other employees and has full authority for personnel decisions. · Supervision may be provided through a team of subordinate supervisors and/or managers. · Administers departmental policies and procedures, evaluates results and performance, and assists with the development of new or modified budgets, strategic plans, or policies. · Typically requires a bachelor's degree and at least 8 years of experience, including some prior management experience. |
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· Leads and directs the work of other employees. Supervision is often provided through a team of subordinate managers and directors. · Responsible for personnel actions including hiring, performance management, and termination. · Responsible for aligning departmental strategy or direction with the overall goals of the organization. · Develops policies, practices, and procedures that have a significant impact on the organization. |