Sales Support Director jobs in Norwich, CT
Sales Support Director establishes the sales support process, develops an infrastructure of systems and tools, and directs support operations. Ensures that sales teams receive the tools and resources needed for smooth operations. Being a Sales Support Director monitors all sales activities to identify problems, create solutions, and produce accurate reporting. Develops and implements promotional events to increase sales volume. Additionally, Sales Support Director may provide oversight of sales incentive or commission programs. Requires a bachelor's degree. Typically reports to senior management. The Sales Support Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Sales Support Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Sales Support Director jobs
SALES SUPPORT
- Manufacturing llc
-
Colchester, CT
FULL_TIME
-
Benefits:
- Competitive salary
- Opportunity for advancement
- Training & development
The Sales Support role is essential in facilitating smooth operations within the sales department. Responsible for sales order data entry, paperwork preparation, and providing crucial support to both customers and internal sales teams. This position requires strong organizational skills, attention to detail, and effective communication abilities.
Key Responsibilities include but not limited to:
- Enter sales orders accurately and efficiently into the system.
- Prepare paperwork for production, including printing paperwork and labels.
- Electronically file purchase orders, correspondence, and other documents related to sales orders.
- Communicate order confirmations promptly with customers and sales managers.
- Follow up on pending purchase orders and request payments from prepay customers.
- Provide phone and email support for customer inquiries regarding projected ship dates, tracking information, and change order requests.
- Manage change orders, rush orders, shipping instructions, and substitutions, and communicate them to the sales coordinator and sales manager.
- Handle sample package orders and process sample requests from marketing.
- Gain product knowledge through interactions with various departments such as sales, production, purchasing, and tech support.
- Understand product divisions, hardware, and installation processes by mastering reading drawings, BOMs, and production steps.
- Provide backup support for incoming calls and cover breaks/lunches to maintain uninterrupted phone coverage.
- Prioritize daily tasks to meet deadlines and maintain consistent workflow to production.
- Provide support to outside sales managers during the absence of the sales coordinator, including reviewing incoming orders, verifying payment terms, and clarifying details with the sales manager before proceeding with data entry.
- Adhere to communication procedures, guidelines, and policies.
Skills & Qualifications:
- High school diploma or GED equivalent preferred.
- Proven customer support experience.
- Proficiency in computer and keyboard skills.
- Excellent communication skills, both written and verbal in English.
- Ability to multitask, prioritize, and manage time effectively.
- Accuracy and attention to detail.
- Ability to work under pressure and meet deadlines.
- Ability to work independently and as part of a team.
- Good administrative skills.
- Strong numerical abilities.
Working Hours: 8:00am-5:00pm - 11 Days Ago
Director, Alliance for Family Support
- Thames Valley Council for Community Action
-
Norwich, CT
FULL_TIME
- JOB SUMMARY Thames Valley Council for Community Action (TVCCA) is the lead contractor on a home visiting initiative funded through the Connecticut Office of Early Childhood (OEC). TVCCA partners with ...
- 2 Days Ago
Sales Support Clerk
- InCord
-
COLCHESTER, CT
FULL_TIME
- DescriptionInCord has an opening for a detailed-oriented Sales Support Clerk. As a Sales Support Clerk, you’ll provide administrative assistance to our Sales Managers and Sales Coordinators, playing a...
- 2 Months Ago
Local Contract Nurse Practitioner - Family Practice - COVID19 - $60-85 per hour
- Healthcare Support
-
Norwich, CT
FULL_TIME
- Healthcare Support is seeking a Nurse Practitioner Family Practice for a local contract job in Norwich, Connecticut.Job Description & RequirementsSpecialty: Family PracticeDiscipline: Nurse Practition...
- 7 Days Ago
Outside Sales Representative
- Sales Focus Inc.
-
Norwich, CT
FULL_TIME
- Who We Are!Sales Focus Inc., the sales outsourcing pioneer, is looking to hire Full-time Outside Sales Representatives on behalf of our client Constellation Energy. The Outside Sales Representative ge...
- 13 Days Ago
Medical Device Sales - Paid Internship
- Medical Sales College
-
Exeter, RI
FULL_TIME
- DescriptionMedical Device Sales - Paid InternshipLooking for a rewarding and lucrative career in the medical sales industry? Our paid Internship may be the right path for you!Here are just some of the...
- 11 Days Ago
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0 Sales Support Director jobs found in Norwich, CT area
Inside Sales Specialist
- HPC Foodservice
-
South Windsor, CT
- Job Description Job Description JOB DESCRIPTION SUMMARY This position provides the inside sales function of the company....
- 4/19/2024 12:00:00 AM
Sales Manager
- Kalon Executive Search for Health and Wellness
-
South Windsor, CT
- A leader in the commercial building sector seeks a Sales Manager. Reporting directly to the Director of Sales, you'll ov...
- 4/19/2024 12:00:00 AM
Sales Director
- Unique Designs, Inc.
-
Cranston, RI
- Director of Sales Position Tanya Creations is a fashion jewelry and hair accessories design, sales and distribution Comp...
- 4/18/2024 12:00:00 AM
Director of Sales
- Strategic Talent Partners
-
South Windsor, CT
- CorTalent has been retained by our client, a 100% employee-owned corporation whose purpose is to help people create safe...
- 4/17/2024 12:00:00 AM
Executive Director of Sales
- The Preserve Sporting Club & Residences
-
North Kingstown, RI
- Overview Come Grow With Us! Pyramid Global Hospitality is an industry leading and growing global hotel management compan...
- 4/17/2024 12:00:00 AM
Senior Director - Key Accounts - AERO
- Cyient
-
East Hartford, CT
- The Senior Director of Sales and Business Development will assume responsibility for the sales of services and system so...
- 4/17/2024 12:00:00 AM
Sales Director
- Unique Designs Inc.
-
Cranston, RI
- Director of Sales Position Tanya Creations is a fashion jewelry and hair accessories design, sales and distribution Comp...
- 4/16/2024 12:00:00 AM
Territory Manager, In-Market Sales - New Haven / Hartford
- Slice
-
Hartford, CT
- Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without c...
- 4/15/2024 12:00:00 AM
About Norwich, Connecticut
Norwich, known as 'The Rose of New England,' is a city in New London County, Connecticut, United States. The population was 40,493 at the 2010 United States Census. Three rivers, the Yantic, the Shetucket, and the Quinebaug, flow into the city and form its harbor, from which the Thames River flows south to Long Island Sound.
According to the United States Census Bureau, the city has a total area of 29.5 square miles (76.4 km2), of which 28.3 sq mi (73.4 km2) is land and 1.2 sq mi (3.0 km2) (3.87%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sales Support Director jobs
$173,957 to $233,077
Norwich, Connecticut area prices
were up 1.7% from a year ago
were up 1.7% from a year ago
What does a Sales Support Director do?
Sales Support Director in Richmond, VA
In general, a single sales support executive whose job it is to coordinate all work between the sales teams will manage the sales support team.
February 05, 2020
Sales Support Director in Raleigh, NC
Perform with VP of Sales to prepare and execute detailed presentations, tactics, metric, systems and action plans.
February 03, 2020
Sales Support Director in Carson City, NV
Successful candidate will have good knowledge of sales processes and have an interest and appreciation for the evolution of online sales.
January 18, 2020