Sales Support Manager manages the daily operations of the sales support function. Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams. Being a Sales Support Manager identifies and resolves operational issues. Implements promotional events to increase sales volume. Additionally, Sales Support Manager may resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs. Requires a bachelor's degree or equivalent. Typically reports to a director. The Sales Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Sales Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Responsibilities:
- Manage and maintain office supplies and inventory
- Coordinate and schedule meetings, appointments, and travel arrangements
- Answer and direct phone calls, take messages, and handle correspondence
- Greet visitors and direct them to the appropriate person or department
- Assist with payroll processing and maintain employee records
- Support training development initiatives for new employees
- Perform general clerical duties such as filing, photocopying, and scanning documents
- Assist in the preparation of reports, presentations, and data analysis
- Maintain office policies and procedures to ensure efficient operations
- Manage office budgets and expenses
Qualifications:
- Proven experience as an office administrator or in a similar role
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Knowledge of QuickBooks or other accounting software is a plus
- Excellent communication skills, both written and verbal
- Strong organizational and time management abilities
- Attention to detail and problem-solving skills
- Ability to multitask and prioritize tasks effectively
- Experience with schedule management and coordinating appointments
- Familiarity with phone systems and front desk operations
We offer competitive compensation based on experience.
If you are a motivated individual with strong administrative skills, we would love to hear from you. Please submit your resume for consideration.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
Schedule:
Work Location: In person
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