Sales Support Manager jobs in Baltimore, MD

WHAT'S IN IT FOR YOU

• You’ll receive competitive pay and benefits including medical, dental, vision, time off with pay and a 401(k) plan with a degree of employer matching.
• You will receive paid training on all aspects of Window Treatments.
• This position can earn an average of $55,000 once in a truck and training completed, with potential to earn over $70,000 annually based on the volume of jobs run.
• You’ll be issued a company vehicle along with a gas card.
• We provide short-term and long-term disability benefits at no cost to you! In addition, we offer company-paid life and accidental death and dismemberment insurance with opportunities to elect additional voluntary insurance plans as well.
• We offer eligible employees six weeks of paid parental leave to bond with a child following birth, adoption, or foster placement.
• Enjoy amazing discounts on our 3 Day Blinds products as well as access to various other exclusive discounts!

POSITION DUTIES AND RESPONSIBILITIES 

• Visit with customers in their home or business to accurately measure for custom window coverings to company standards.
• Drive to scheduled appointments in the Maryland, Virginia, and Washington D.C. or surrounding areas.
• Be willing to listen, give guidance and educate the customer on the application of their window coverings to achieve maximum satisfaction.
• Engage directly with Sales if the product application that was sold is not in the best interest of the customer based on their window/door configurations. 
• Light install may be required.

ATTRIBUTES FOR SUCCESS

• Communicates effectively with customers and within the company
• Ability to read and interpret a tape measure accurately
• Use of a smartphone, tablet and email
• Drive safely throughout the day
• Exceptional customer engagement skills
• Customer service oriented.
• Familiar with residential service responsibilities
• Technical aptitude to measure with the utmost accuracy (at least 98% accurate)
• Time management, to effectively stay on time for scheduled appointments
• Willingness to learn and adopt to the 3DB Way
• Exceptional in math for measure specifications purposes

REQUIRED

• Licensed to operate a motor vehicle and driving record is in good standing
• Ability to cover a wide driving territory on a daily basis
• This role requires the ability to lift and carry products up to and occasionally over 20 pounds along with frequently sitting, standing, walking, squatting, bending, kneeling, and reaching
• Ability to work full-time, following a schedule of Tuesday through Saturday
• High School or GED required: some college preferred
• Construction industry
• Customer service industry

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