Sales Support Manager manages the daily operations of the sales support function. Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams. Being a Sales Support Manager identifies and resolves operational issues. Implements promotional events to increase sales volume. Additionally, Sales Support Manager may resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs. Requires a bachelor's degree or equivalent. Typically reports to a director. The Sales Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Sales Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Title:
Account Manager
ABOUT US:
Cold Chain Technologies is a leading global provider of reusable and single-use thermal packaging solutions for the shipment of temperature-sensitive material, principally serving the pharmaceutical, biotech, health care and medical device industries. With more than 50 years of experience in ensuring product safety in transit, CCT has built a reputation as the industry's most innovative and reliable provider to the largest global life sciences companies and has had a history of vigorous growth.
The company’s headquarters is in Franklin, MA, and is ISO 9001: 2015 registered. We have additional facilities in Nashville, TN, Fort Worth, TX, San Diego, CA, Center Valley PA, and Elgin, IL. We are also distributing and manufacturing our products in Europe, Latin America and Asia. In addition, we work closely with sales and distribution partners in Mexico and Canada. Our design and ISTA-certified testing laboratories are highly recognized throughout the industry as world-class.
Summary:
The Account Manager will work closely with assigned Business Development Managers (BDMs) and is responsible for the day to day interactions with assigned clients, and to manage assigned client programs through their lifecycle including; initiation, planning, execution, and monitoring, and to recommend business opportunities and to identify and remedy improvements or risks that need to be addressed with assigned clients.
Primary Responsibilities:
Special Requirements (License, Permit, Certification, Physical Limitations, etc…):
Qualifications and Requirements:
Special Requirements (Physical Limitations, Travel etc…):
Physical activity and the ability to work in an office environment.
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
Experience level:
Schedule:
Supplemental pay types:
Travel requirement:
Experience:
Work Location: Hybrid remote in Franklin, MA 02038
Clear All
0 Sales Support Manager jobs found in Brockton, MA area