Sales Support Manager jobs in Des Moines, IA

Sales Support Manager manages the daily operations of the sales support function. Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams. Being a Sales Support Manager identifies and resolves operational issues. Implements promotional events to increase sales volume. Additionally, Sales Support Manager may resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs. Requires a bachelor's degree or equivalent. Typically reports to a director. The Sales Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Sales Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager, Sales Operations and Support
  • Global Atlantic Financial Group
  • Des Moines, IA FULL_TIME
  • POSITION OVERVIEW:

    The Sales Operations Support Manager is responsible for developing, overseeing and driving a superior operational support model for Global Atlantic Individual Markets wholesalers, financial professionals, and firm back-office representatives.  The manager will be focused on delivering an exceptional support model through smooth and effective Operations service support and issue resolution while overseeing the resource allocation and workflow of all day to day activities.  Additionally, the manager is responsible for leveraging data to track trends and manage team members.

    The day-to-day responsibilities for the Sales Operations Support Manager are:

    • Oversight of service and operations related requests submitted via Global Atlantic’s distribution team, Firm back offices and/or Operations partners.  
    • Build strong relationships with GA Sales organization and distribution partners to create an environment of collaboration and open dialogue
    • Manage a team of Escalation Specialists dedicated to interacting with Internal Sales, Financial professionals and Firm back-office professionals, for end-to-end management of Operations related requests  
    • Develop and document service strategy, direction and policies for team
    • Develop, implement and monitor team’s performance and progress towards customer service metrics and performance deliverables
    • Drive service and process improvement initiatives based on feedback and data  
    • Develop strong partnerships with key stakeholders throughout organization – Sales, Product, Legal and Compliance and maintain strong relationships with the Internal and External Wholesaling team and sales desk managers
    • Prepare and deliver presentations on key service indicators and initiatives
    • Partner with Operation’s training lead in identifying training needs and opportunities for improvement for both Internal Global Atlantic employees and TPA staff

    QUALIFICATIONS:        

    • A Bachelor’s degree, and/or equivalent experience
    • Over 2 years of related experience in Annuity or Life Operations
    • Strong focus on delivering positive client experiences
    • Ability to conduct data gathering and analysis activities
    • Self-starter with the ability to analyze situations and develop solutions to problems with minimal supervision
    • Strong research, problem solving, analytical and project management skills
    • Strong organizational skills with the ability to prioritize multiple tasks and manage time effectively
    • Outstanding interpersonal skills to motivate and lead a team through the resolution of a problem
    • Detailed knowledge of the systems and processes utilized within Global Atlantic and Annuity or Life Operations
    • Proven leadership skills with the ability to influence others
    • Possesses and displays excellent verbal and written communication with the ability to communicate with team members at various levels, including business leaders
    • Strong level of adaptability, work ethic and high level of personal integrity and accountability
    • 10% - 15% traveling
    • This position is not eligible for visa sponsorship now or in the future

     

    #LI-AO1

    #LI-Hybrid

  • 7 Days Ago

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Manager, Sales Operations and Support
  • Global Atlantic Financial Group Opportunities
  • Des Moines, IA FULL_TIME
  • POSITION OVERVIEW: The Sales Operations Support Manager is responsible for developing, overseeing and driving a superior operational support model for Global Atlantic Individual Markets wholesalers, f...
  • 1 Month Ago

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Parts Manager
  • CENTRAL DIESEL SALES
  • des moines, IA FULL_TIME
  • **JOB IS LOCATED IN MOBRIDGE, SD** BASE PAY PLUS BONUS Central Diesel Sales in Mobridge, SD is hiring for a Parts Manager. If you like great hunting & fishing, Mobridge is a great place to call home. ...
  • 7 Days Ago

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Support Manager
  • Orscheln Industries
  • Guthrie, IA FULL_TIME
  • Orscheln Farm and Home is looking for enthusiastic individuals who are motivated, responsible, and have the initiative to make the most of a career. NOW HIRING to fill a Support Manager opening. Quali...
  • 18 Days Ago

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Life Sales Support Consultant
  • Brokers International Financial Services
  • Urbandale, IA FULL_TIME
  • Job Description Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approa...
  • 22 Days Ago

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Sales Support Specialist - Annuities
  • Principal Financial Group
  • Des Moines, IA FULL_TIME
  • What You'll DoAt Principal, we believe in empowering individuals and businesses to create financial success. Our annuities distribution business is at the forefront of providing innovative solutions f...
  • 1 Day Ago

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0 Sales Support Manager jobs found in Des Moines, IA area

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National Account Manager
  • GHA Technologies, Inc
  • Des Moines, IA
  • Financial Highlights: $2,500 First Week Training Pay for the first five training days. $500 to $1500 virtual or onsite c...
  • 3/28/2024 12:00:00 AM

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TeleSales Specialist -Remote
  • InsuraTec Services Group
  • Des Moines, IA
  • TeleSales Specialist - Remote Location: Remote (Virtual, Work From Home) Job Description: InsuraTec Services Group is se...
  • 3/28/2024 12:00:00 AM

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Senior Sales Director OCIO Investment Solutions (Remote Available)
  • Principal Financial Group
  • Des Moines, IA
  • What You'll Do: Were looking for a Senior Director OCIO Investment Solutions to join our Principal Asset Management Inve...
  • 3/28/2024 12:00:00 AM

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Sales and Customer Service Manager
  • Five Star Recruiting and Staffing
  • Des Moines, IA
  • About: Leader in the agriculture industry, known for their commitment to quality and innovation. We are seeking a dynami...
  • 3/28/2024 12:00:00 AM

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Account Manager- KERR
  • Envista
  • Des Moines, IA
  • Job Description: JOB SUMMARY: The Account Manager for KERR is responsible for achieving or exceeding sales goals within ...
  • 3/28/2024 12:00:00 AM

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Commercial Sales Representative - Northwest Des Moines, IA Sales
  • Zscaler, Inc.
  • Des Moines, IA
  • **Commercial Sales Representative - Northwest** * Des Moines, IA, USA * Employees can work remotely * Full-time * Depart...
  • 3/28/2024 12:00:00 AM

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Digital Media Sales Manager
  • Hearst
  • Des Moines, IA
  • Job Description KCCI, the CBS affiliate in Des Moines, IA, is seeking a strong Digital Media Sales Manager who is prepar...
  • 3/26/2024 12:00:00 AM

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Territory Account Representative - IA/NE
  • CHEP Inc
  • Des Moines, IA
  • CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million palle...
  • 3/25/2024 12:00:00 AM

Des Moines (/dɪˈmɔɪn/ (listen)) is the capital and the most populous city in the U.S. state of Iowa. It is also the county seat of Polk County. A small part of the city extends into Warren County. It was incorporated on September 22, 1851, as Fort Des Moines, which was shortened to "Des Moines" in 1857. It is on and named after the Des Moines River, which likely was adapted from the early French name, Rivière des Moines, meaning "River of the Monks". The city's population was 217,521 as of the 2017 population estimate. The five-county metropolitan area is ranked 89th in terms of population in ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sales Support Manager jobs
$109,769 to $149,585
Des Moines, Iowa area prices
were up 0.8% from a year ago

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