Sales Support Representative jobs in Pittsburgh, PA

Sales Support Representative provides administrative and logistical support to the sales team. Duties may include order processing/entry, record keeping, response to customer inquiries and RFP. Being a Sales Support Representative generates reports on sales targets, activity, and other related metrics. Coordinates customer and prospect meetings and events. Additionally, Sales Support Representative prepares presentation materials and exhibits. Trains and supports the sales team on systems, processes, and procedures. Typically requires a bachelor's degree or equivalent. Typically reports to a supervisor or team leader. The Sales Support Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Sales Support Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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IT Field Support Technician
  • Cellular Sales
  • Coraopolis, PA OTHER
  • Cellular Sales

    IT Field Support Technician

     

    ClassificationNon-Exempt

     

    Reports toIT Field Support Supervisor 

     

    JOB DESCRIPTION

     

    Summary/ObjectiveWorks under general supervision of the IT Field Support Supervisor. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the end users through the Support Service Desk.    

     

    Essential Functions

  • Answers, evaluates, and prioritizes service requests received via telephone, voice mail, email, and in-person for users’ computer performance
  • Problem identification and resolution resource, including answering questions, providing advice, troubleshooting, and following-up to assist users. Coordinates user problem resolution with other departments if necessary and tracks and reports recurring problems
  • Logs and tracks issues using problem management database, and maintains history records and related problem documentation
  • Interfaces with end users to acquire, move, add, or change desktop / laptop hardware and software systems and ability to independently analyze the customer requirements and develop appropriate solutions to meet expected service levels
  • Analyzes and corrects problems using documented procedures, available tools, and personal knowledge and skills
  • Brainstorms with team members to resolve more complex problems and escalates difficult issues to Senior Technician for more technical assistance
  • Keep peers / manager informed of trends, significant problems and delays, customers informed of global problems or scheduled downtime, and customers updated on status of reported problems or projects
  • Learns current inter-company retail software systems and aid current IT team in support and troubleshooting
  • Coordinates preventative maintenance and vendor services as necessary
  • Competencies

  • Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
  • Oral Communication: Shaping and expressing ideas and information in an effective manner.
  • Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
  • Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
  • Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.
  • Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.
  • Supervisory ResponsibilityThis position has no supervisory responsibilities.

     

    Work EnvironmentThis job is in a store/retail environment

     

    Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift up to 75 lbs. Must be able to drive.

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

     

    Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours.

     

    Travel50%

     

    Required Education and Experience

  • HS diploma
  • Minimum 3 years verifiable technology remote support
  • Preferred Education and Experience

  • Two or four year degree
  • Industry certifications a plus
  • Understanding of ITIL
  • Additional Eligibility Qualifications (Knowledge, Skills, Abilities)

  • Ability to deal with stress and changing priorities
  • Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize
  • Excellent interpersonal skills with the ability to work both independently and as part of a team
  • Strong troubleshooting skills
  • AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  • 2 Months Ago

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Outside Kitchen Sales Representative
  • Sunrise Cabinetry Sales
  • Gibsonia, PA OTHER
  • Sunrise Cabinetry Sales is looking for an outside sales rep to market our company directly to contractors, property investors, and real estate management companies for cabinetry sales. This is a strai...
  • 19 Days Ago

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Call Center Representative
  • Cellular Sales
  • Warrendale, PA OTHER
  • Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Ce...
  • 13 Days Ago

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Product Support - Inside Sales Representative
  • Cleveland Brothers Equipment Company
  • Murrysville, PA FULL_TIME
  • Summary: The ISR is responsible for establishing and maintaining a business relationship with customers and prospects within his or her assigned territory and to qualify, propose and close product sup...
  • 15 Days Ago

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Product Support - Inside Sales Representative
  • Cleveland Brothers CAT
  • Murrysville, PA FULL_TIME
  • Summary: The ISR is responsible for establishing and maintaining a business relationship with customers and prospects within his or her assigned territory and to qualify, propose and close product sup...
  • 8 Days Ago

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Human Resource Representative
  • Peer Support & Advocacy Network
  • Pittsburgh, PA FULL_TIME
  • Human Resource Generalist Part-Time or Full-Time Peer Support & Advocacy Network The HR Assistant is responsible for posting available positions, recruitment efforts, and completion of necessary paper...
  • 11 Days Ago

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0 Sales Support Representative jobs found in Pittsburgh, PA area

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Inside Sales Support Representative
  • Pancoast Staffing Services, Inc.
  • Pittsburgh, PA
  • Job Description Job Description Pittsburgh (Mount Lebanon area) company in need of an Inside Sales Rep. Selected candida...
  • 3/19/2024 12:00:00 AM

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Director of Enterprise Sales - RethinkCare
  • RethinkFirst
  • Pittsburgh, PA
  • Founded in 2008 and headquartered in NYC, RethinkFirst is a leading global, behavioral health, technology provider of re...
  • 3/18/2024 12:00:00 AM

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Recruiter/ Account Manager
  • Insight Global
  • Pittsburgh, PA
  • Overview: Looking for a career in sales? Insight Global is one of the world's largest staffing firms. What does that mea...
  • 3/17/2024 12:00:00 AM

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Business Development Executive- Financial Services (Northeast Region)
  • Avanade Inc.
  • Pittsburgh, PA
  • Business Development Executive - Group Manager Avanade is looking for Business Development Executives who are deal hunte...
  • 3/17/2024 12:00:00 AM

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Area Sales Manager - Pittsburgh
  • Boehringer Laboratories, LLC.
  • Pittsburgh, PA
  • Description/Job Summary Area Sales Manager - Surgical Products Overview of the Role The Surgical Products Area Sales Man...
  • 3/16/2024 12:00:00 AM

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Territory Sales Manager II
  • Cook Medical
  • Pittsburgh, PA
  • Overview Cook MyoSite, Inc. is on a mission to make regenerative medicine a part of everyday medicine. We're investigati...
  • 3/16/2024 12:00:00 AM

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Group Sales Manager
  • Fairmont
  • Pittsburgh, PA
  • Company Description Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh'...
  • 3/16/2024 12:00:00 AM

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District Manager- BluFox Mobile Pittsburgh Pennsylvania
  • Blufox Mobile
  • Pittsburgh, PA
  • Job Listing: Xfinity Retail District Manager Company Overview: Blufox Mobile, the largest branded partner for Comcast XF...
  • 3/15/2024 12:00:00 AM

Pittsburgh (/ˈpɪtsbɜːrɡ/ PITS-burg) is a city in the Commonwealth of Pennsylvania in the United States, and is the county seat of Allegheny County. As of 2018, a population of 308,144 lives within the city limits, making it the 63rd-largest city in the U.S. The metropolitan population of 2,362,453, is the largest in both the Ohio Valley and Appalachia, the second-largest in Pennsylvania (behind Philadelphia), and the 26th-largest in the U.S. Pittsburgh is located in the south west of the state, at the confluence of the Allegheny, Monongahela, and Ohio rivers. Pittsburgh is known both as "the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sales Support Representative jobs
$56,941 to $73,465
Pittsburgh, Pennsylvania area prices
were up 1.9% from a year ago

Sales Support Representative in Laramie, WY
They are also responsible for receiving, confirming, entering, and tracking customer orders to support the customer experience.
December 24, 2019
Sales Support Representative in Sioux Falls, SD
The Sales Support Rep is responsible for developing and maintaining strong, productive relationships with all customers to facilitate sales.
January 18, 2020
Sales Support Representative in Pierre, SD
The educational requirement may vary depending upon the industry, but most of the eligible Sales Support Representative Resume include a college degree in marketing, communications or the related.
January 04, 2020