Sales Support Representative, Sr. jobs in Lawrence, MA

About Us:

Merrimac Industrial Sales is New England's Premier Distributor of Electrical Heating Equipment, Industrial Process Controls and Custom-Engineered Control Systems. Established in 1978, we offer a wide variety of heating, controlling and sensing solutions for customers in alternative energy, bio-medical, plastics, high-tech, food and beverage, automotive, textiles, wastewater treatment, and other industries.

Position Overview:

We are seeking an Inside Salesperson with distribution experience in the Electrical and Heating Equipment Industry. This position requires heavy phone / email customer interaction, order entry, quoting, purchasing, and expediting orders.

Job/Candidate Requirements:

• 3 years of inside sales / customer service distribution experience in the electrical / heating industry
• Ability to read detailed documents such as specifications and equipment schedules
• Experience with Microsoft Office (Word and Excel) and working knowledge of a CRM database
• Excellent communication skills at all levels both internally and externally
• Top-rate organizational skills - ability to multi-task and manage tasks effectively in fast paced environment
• Highly competitive and motivated Solid understanding of sales metrics
• Creativity and an ability to convey and sell new ideas
• Strong negotiation skills are preferred

Responsibilities Include (But Are Not Limited To):

• Order entry
• Obtaining quotes from vendors, checking price and delivery, including special pricing
• Quoting customers
• Handling customer return process
• Expediting Orders
• Purchasing Parts
• Updating the CRM Database
• Performing research as needed
• Customer follow-up
• Participation in onsite channel partner seminars

Offering:

• 40hrs/week (Monday – Friday, 8:00am – 5:00pm)
• Competitive Salary
• Generous benefits package, including Health & Dental
• Paid Time Off and Holidays
• 401(k) with an employer matching program

Job Type: Full-time - In office.

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Administrative: 3 years (Required)

Work Location: In person