Sales Support Representative, Sr. jobs in New York

Sales Support Representative, Sr. provides administrative and logistical support to the sales team. Duties may include order processing/entry, record keeping, response to customer inquiries and RFP. Being a Sales Support Representative, Sr. generates reports on sales targets, activity, and other related metrics. Coordinates customer and prospect meetings and events. Additionally, Sales Support Representative, Sr. prepares presentation materials and exhibits. Trains and supports the sales team on systems, processes, and procedures. Typically requires a bachelor's degree or equivalent. Typically reports to a supervisor or team leader. The Sales Support Representative, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Sales Support Representative, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Bilingual Customer Support Representative
  • Media Sales Plus, Inc.
  • Amherst, NY FULL_TIME
  • Exciting Opportunity to Join Our Team and Provide Exceptional Customer Service!

    Join our team as a Bilingual Customer Support Representative and take on the opportunity to assist our customers with their newspaper advertising needs. You will have the chance to develop and apply your customer service skills and provide exceptional support to ensure the satisfaction of our valued customers. As a member of our team, you will be responsible for responding to incoming calls, processing advertising orders, providing product information, and resolving any customer inquiries or concerns. In this role, our Customer Support Representative will work with both English and French speaking customers via phone and email.

    We are looking for someone who is patient, empathetic, and communicative. They should have excellent organizational and time management skills to excel in this role. If you have a passion for customer service and enjoy working in a fast-paced environment, we look forward to receiving your application.

    Responsibilities:

    • Manage large amounts of incoming calls and emails
    • Process customer accounts, proofread all work, reply to customers in a timely fashion, and produce a high level of work in a deadline-driven environment
    • Identify and assess customers' needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid, and complete information by using the right methods/tools
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution
    • Take the extra mile to engage and assist customers

    Skills:

    • Ability to support customers by speaking, reading, and writing in both English and French
    • Proven customer support experience or experience as a customer care/customer service representative
    • Track record of meeting and exceeding productivity and deadlines
    • Strong phone contact handling skills and active listening
    • Excellent communication and organizational skills
    • Ability to multitask, prioritize, and manage time effectively

    Hybrid in-office/remote working opportunity available after the in-office training period. Our team members build a foundation through in-person training and support and then begin to work remotely/hybrid. We have a rotating schedule for in-office workdays approximately two days every four to six weeks.

    In addition, there is an opportunity to earn extra monthly compensation through a quality and productivity incentive.

    Apply today and join our team!

    Job Type: Full-time

    Pay: $15.00 - $15.50 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Paid time off

    Experience level:

    • Under 1 year

    Shift:

    • Day shift

    Weekly day range:

    • Weekend availability

    Work setting:

    • Hybrid remote

    Ability to commute/relocate:

    • Amherst, NY 14221: Reliably commute or planning to relocate before starting work (Required)

    Education:

    • High school or equivalent (Preferred)

    Language:

    • French (Required)

    Work Location: Hybrid remote in Amherst, NY 14221

  • 8 Days Ago

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Aerie - Sr Brand Ambassador (Sr Sales Associate) - US
  • Sr Brand Ambassador (Sr Sales Associate) - US - American Eagle Outfitters Careers
  • United States, NY FULL_TIME
  • BE PART OF SOMETHING REAL YOUR ROLE As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experien...
  • 7 Days Ago

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AE - Sr Brand Ambassador (Sr Sales Associate) - US
  • Sr Brand Ambassador (Sr Sales Associate) - US - American Eagle Outfitters Careers
  • United States, NY FULL_TIME
  • BE PART OF SOMETHING REAL YOUR ROLE As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experien...
  • 14 Days Ago

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Offline - Sr Brand Ambassador (Sr Sales Associate) - US
  • Sr Brand Ambassador (Sr Sales Associate) - US - American Eagle Outfitters Careers
  • United States, NY FULL_TIME
  • BE PART OF SOMETHING REAL YOUR ROLE As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experien...
  • 14 Days Ago

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Sr Sales Representative
  • Red Knight Solutions, LLC
  • , NY FULL_TIME
  • This position is for a Senior Sales Representative in our NYC based Software Solutions group, where we build digital products for clients looking to solve the most complex digital business challenges....
  • 12 Days Ago

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Retail Sales Representative
  • Wireless Sales
  • Clifton Park, NY FULL_TIME,PART_TIME
  • Are you outgoing, self-motivated, reliable, and love technology? MarketSource is currently searching for a Retail Sales Rep to join our Target Tech family! Our Retail Sales Rep position is designed to...
  • 1 Month Ago

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Inside Sales Support Representative
  • House of Forgings
  • Houston, TX
  • Job Description Job Description Summary: The individual in this sales role is responsible for the support of a salespers...
  • 3/28/2024 12:00:00 AM

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Sales Support Representative
  • Advanced Circuits
  • Denver, CO
  • Job Description Job Description Sales Support Representative Hours: Monday –Friday: 10:30am-7:30pm Description: Sales Su...
  • 3/28/2024 12:00:00 AM

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Relief Sales Support Representative- Step into the Beer Industry!
  • Stagnaro Distributing
  • Erlanger, KY
  • Job Description Job Description Stagnaro Distributing has an excellent opportunity for a Relief Sales Support Representa...
  • 3/27/2024 12:00:00 AM

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Sales Support Representative
  • Patterson Companies, Inc.
  • Los Angeles, CA
  • Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of o...
  • 3/27/2024 12:00:00 AM

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Sales Support Representative
  • Essential Telecommunications Provider - Immediate Positions Available!
  • Bala-Cynwyd, PA
  • Job Description Job Description HERE IS YOUR OPPORTUNITY TO A PART OF A N ELITE TEAM AS A SALES SUPPORT REPRESENTATIVE! ...
  • 3/26/2024 12:00:00 AM

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Sales Support Representative
  • The Sliding Door Company
  • Los Angeles, CA
  • Job Description Job Description Position Overview: The Prospect & Lead Analyst (Sales Support Representative) is an expe...
  • 3/24/2024 12:00:00 AM

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Sales Support Representative
  • Patterson
  • Louisville, KY
  • Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of o...
  • 3/4/2024 12:00:00 AM

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Sales Support Representative
  • Patterson
  • Los Angeles, CA
  • Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of o...
  • 12/27/2023 12:00:00 AM

New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean. In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Sales Support Representative, Sr. jobs
$71,779 to $94,552

Sales Support Representative, Sr. in Bismarck, ND
The sales support representative should be able to handle multiple calls per day, they should be able to communicate well and solve issues immediately, they should maintain a strong knowledge of the product they are dealing with and have the ability to oversee various projects and clients simultaneously.
February 22, 2020
Sales Support Representative, Sr. in Little Rock, AR
– Interacting with leading architects, engineers, building consultants, and trades across North America to provide technical support and assistance.
December 18, 2019
Sales Support Representative, Sr. in Richmond, VA
Support professionals are frequently involved in the sales process as well.
December 21, 2019