Sales Training Director oversees an organization's sales training programs to support an effective and motivated sales force. Conducts initial needs analysis to determine knowledge gaps and training needs. Being a Sales Training Director focuses on delivery and materials that provide effective, engaging, and results-driven training. Monitors participants' results and uses them to improve or enhance training and provide additional development programs. Additionally, Sales Training Director has strong knowledge and understanding of the organization's products, services, customers, competitors, and sales techniques. Requires a bachelor's degree. Typically reports to top management. The Sales Training Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Sales Training Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
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GENERAL SUMMARY:
Under general supervision, this position is responsible for managing and implementing all aspects of the sales process for Lutheran Village and The Good Shepherd to achieve community occupancy and sales goals. This position is responsible for developing and fostering relationships with potential residents, family members and decision makers, as well as referral sources, and also coordinates all aspects of the move-in process, where applicable.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
REPORTING RELATIONSHIPS
SUPERVISES: N/A
EDUCATION: Bachelor's degree in business, marketing, hospitality, gerontology or related field
EXPERIENCE:
3-5 years sales and/or marketing experience in a senior health care, housing, or service setting with a proven track record of meeting goals, or equivalent level of education and experience.
SKILLS & ABILITIES:
Must demonstrate empathy and compassion to connect with customers.
Demonstrated relationship building and influencing skills with adult populations.
Solid organizational and time management skills with the ability to handle multiple tasks simultaneously and to prioritize effectively.
Demonstrated effective communication skills, verbal, written and listening.
Demonstrated computer skills including experience with Microsoft Office and database applications.
Strong attention to detail and strong analytical skills.
Demonstrated team and leadership skills.
Ability to convey a professional and mature image.
Ability to work flexible hours as needed by the business and be "on-call."
OTHER REQUIREMENTS:
Physical Requirements |
Rarely (0-12%) |
Occasionally (12-33%) |
Frequently (34-66%) |
Regularly (67-100%) |
Seeing: read reports and use computer |
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Speaking & Hearing: communication with clients and co-workers |
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X |
Standing/Walking |
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X |
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Climbing/Stooping/Kneeling |
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X |
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Lifting/Pushing/Pulling up to 25 lbs |
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X |
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Lifting/Pushing/Pulling 25-50 lbs |
X |
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Lifting/Pushing/Pulling 50-100 lbs |
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Lifting/Pushing/Pulling over 100 lbs |
X |
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Fingering/Grasping/Feeling: write, type, use phones, etc. |
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X |
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Sitting for extended periods of time |
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X |
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Working Conditions
Normal office working conditions with the absence of disagreeable elements.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
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