Sales Training Director jobs in Oakland, CA

Overview: Bay Area Community Resources is looking for an innovative and experienced Training Director to join our team. The purpose of this role is to aid the professional development of new and existing employees and prepare them for delivering the highest quality service, managing others, adhering to BACR policies and practices, risk management, and safety.

Reports To: COO

Status: Full-time, Exempt

Benefits:

• Compensation: $115,000 - 125,000 annually
• Hybrid
• 16 paid BACR holidays
• Up to 3 weeks vacation and additional sick time
• Medical, dental, vision, life insurance, FSA (medical, dependent, transit), hospital indemnity, wellness/mental health program, 403(b)
• Professional development opportunities

Responsibilities

• Communicate with management teams and employees to identify the organization’s training needs, develop programs to address them, and implement solutions.
• Develop a training and development plan focused on the key competencies, skills, knowledge, and values.
• Gather feedback from trainees, trainers, and managers and monitor employee performance to understand the effectiveness of training programs.
• Maintain records of training curriculums and assess the effectiveness of training programs through feedback from participants and supervisors.
• Oversee the full training cycle, including assessment, development, implementation, and coordination of new and existing training programs.
• Coordinating organization-wide training programs and employee assessments in collaboration with team members, such as other trainers, instructors, vendors, and supervisors.
• Familiarize oneself with the organization’s policies, history, and values to ensure employee training programs align with the organization’s mission.
• Review BACR’s current Learning Management Systems (LMS) and determine if consolidation is necessary.
• Reviewing existing training programs to identify gaps and implementing new modules to address these gaps
• Seeking and leveraging feedback from employees to improve training programs.
• Ensure we are in compliance with grant contract training requirements.

Requirements

• Proven work experience in this or a similar role, such as Trainer, Training Facilitator, or Training Manager.
• Experience in managing training programs in nonprofit organizations.
• Experience with various training techniques, such as mentoring, group discussions, role-play, etc., and on-the-job training. 
• Experience creating training material for a nonprofit organization and be capable of managing multiple training activities across the organization simultaneously.
• Working knowledge of e-learning platforms and content authoring and delivery tools (e.g., LMS such as LinkedIn Learning, SafeSchools, and Teachable).
• Understands the broader landscape of informal education, understands adult learning cycles, and has a firm grasp of cognitive development.
• Excellent written and verbal communication skills.

About Us

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area.

We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year.

BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. Visit our website at www.bacr.org.

Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location.