Sales Training Director oversees an organization's sales training programs to support an effective and motivated sales force. Conducts initial needs analysis to determine knowledge gaps and training needs. Being a Sales Training Director focuses on delivery and materials that provide effective, engaging, and results-driven training. Monitors participants' results and uses them to improve or enhance training and provide additional development programs. Additionally, Sales Training Director has strong knowledge and understanding of the organization's products, services, customers, competitors, and sales techniques. Requires a bachelor's degree. Typically reports to top management. The Sales Training Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Sales Training Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
This individual will have responsibility for safeguarding and improving the Company’s very important training programs while also owning various systems and processes vital to the Company’s well-being and success. This is an evolving role that will divide time and presence between the Company’s restaurants and operating locations. The individual will learn the Company’s concepts, roles, and operations in order to have the best possible insight and understanding of how things work and what team members and leaders are supposed to do. The individual will champion leadership training as well as hourly team member training systems and compliance. The individual will also possess a keen interest in research and analysis, and a drive to use this focus to improve Company profitability through research leading to the identification of improvement opportunities within the operation. The individual’s technical knowledge and experience will also equip them to gatekeep one or more internal IT systems.
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