Scheduler jobs in Sacramento, CA

Join a team that makes a difference in the lives of our clients and their families.  If you are looking for a career that offers professional growth, a positive work environment with team morale and camaraderie, a team that supports each other to impact the growth and success of their company and allows our clients to age in the comfort of their homes while helping them keep and gain their independence, Senior Helpers of Lincoln-Yuba City is the company for you.

Our Schedule Coordinator will be a vital team member in the daily operations of our company. Our Schedule Coordinator will ensure that our clients receive the care they need from our caregiving team. Individuals who enjoys organizing schedules for best coverage, recordkeeping, problem-solving, customer service, and ability to work autonomously will love this job are encouraged to apply!

This position is office-based and will present the opportunity to be cross-trained and learn skills in different departments as needed during this position. If you are a versatile and adaptable learner, this is the perfect opportunity for you—APPLY TODAY!

Enjoy Our Job Benefits:

• Competitive Pay
• Employee Referral Bonus Program
• Employee Appreciation Program
• Health Wellness Program
• Autonomy—We trust our employees and enable them to
• Work/Life Balance
• Flexible Schedule
• Professional Growth and Advancement Opportunities

Why Work for Senior Helpers?

• Great Place to Work® Certified—91% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward.
• Certified Age Friendly Employer
• Military Spouse Employment Partner
• Autonomy—We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging
• Task Variety—We provide an engaging workday that uses your various skill sets to avoid monotony

General Duties and Responsibilities but not limited to:

• Manages workload based on goals, initiative, and prioritization.
• Select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients.
• Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call-outs” arise. The company schedule must be completed in advance before scheduled shifts.
• Communicate timely and positively any caregiver changes and updates to the schedules ahead of the scheduled time, with the client/family.
• Track and record in company software for all scheduling changes.
• Communicate and provide input to the internal staff on hiring needs on a regular basis.
• May assist in keeping caregiver files up to date, including tracking expirations of any licensing, insurance, etc. in computer software. Collects new documents as directed, notifies supervisor when new documents cannot be obtained. 
• Audits timecards on a regular basis to ensure hours match scheduled hours.
• Demonstrate an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions.
• Coordinate shift back-fill activities in the event of caregiver tardiness or absences.
• Act as point of contact with client family regarding schedules.
• Maintain an excellent rapport with clients and caregivers and effectively promote positive interpersonal relationships.
• Works in conjunction with supervisor in resolving complaints, incidents, and injuries.
• Preferred: Accept on-call duty as directed by supervisor.

What We’re Looking for Our Scheduler to Have:

• High School Diploma or equivalent (GED) is required (Preferred: Associate degree or higher)
• Previous experience in customer service
• Knowledge of general home care/healthcare staffing preferred
• Excellent organization and communication skills
• Quick-thinking and astute decision-making skills
• Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently
• Must have experience using telephones with multiple lines, multi-task on several calls and maintain professionalism and patience within a fast-paced environment
• Office based (in-house position)
• Excellent problem-solving and creative-solution abilities
• Preferred: Accept on-call duty as directed by supervisor.
• Preferred: Minimum of one year in a staffing/scheduling/logistics position

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local new