Scrum Master jobs in Allentown, PA

We at Master’s Home Solutions are looking for inside sales representatives to help homeowners create the home of their dreams! Are you smart, motivated, and energetic? Are you looking to be rewarded for your work ethic, and not just your previous title and experience? Then this is the position for you!

We are a third-generation, family-owned company that is growing rapidly, and looking for talented, driven professionals to grow with us! Some of our top callers have no experience on the phones or in the home improvement industry. We will train you to be a rock star!

In your role, you will be leading callers through a detailed script that will help assess the homeowner's needs, expectations, and building excitement for their remodel! All inside sales representatives earn a base salary and bonuses with uncapped earning potential!

Factors for Success:

· Exceptional customers service

· Excellent written and verbal communication skills

· Quick-thinking to adjust scripted conversations and solve issues as they arise

· Ability to multi-task in a fast-paced environment

· Commitment to personal and professional standards of excellence

Job Role:

· Speak positively and enthusiastically about our company, products, and services

· Respond to a high volume of inbound marketing calls, turning them into qualified leads

· Deliver scripted pitch to homeowners and adjust as necessary to meet specific needs

· Schedule appointments for outside sales representatives to meet homeowners

· Follow up/ Confirm appointments from canvassers, home shows, and special events

· Answer any questions and ease any concerns homeowners may have

· Identify and qualify cross-selling opportunities

Education & Experience

· High School Diploma, GED, or equivalent

· 1-3 years customer service/Telemarketing experience

· Ability to type at least 35 WPM

· Proficiency in Microsoft Office Experience with salesforce is a plus

Job Type: Full-time

Pay: $41,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• Day shift
• Evening shift

Supplemental pay types:

• Bonus opportunities
• Commission pay

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Work Location: In person