Scrum Master, Sr. jobs in Hilo, HI

Job Summary:
We are seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our automotive service department. Your main goal will be to ensure exceptional customer service and efficient service delivery. If you have a strong background in auto service management and possess excellent leadership skills, we encourage you to apply.

Responsibilities:
- Manage and supervise the automotive service department
- Ensure efficient workflow and timely completion of service tasks
- Provide guidance and support to service technicians
- Conduct performance evaluations and provide feedback for improvement
- Develop and implement strategies to increase customer satisfaction and retention
- Handle customer inquiries, complaints, and escalations in a professional manner
- Collaborate with other departments to optimize overall business operations
- Monitor inventory levels and order necessary supplies as needed
- Stay up-to-date with industry trends and advancements in automotive technology

Skills:
- Strong background in auto service management
- Proficient in automotive diagnostics and repairs
- Knowledge of shocks, struts, suspension systems, air brakes, and diesel engine repair
- Excellent leadership and team management skills
- Exceptional customer service abilities
- Strong problem-solving and decision-making skills
- Excellent communication and interpersonal skills

This is an excellent opportunity for a skilled Service Manager to join our team. We offer competitive compensation, benefits package, and opportunities for career advancement. If you meet the requirements outlined above, we encourage you to apply.

Job Type: Full-time

Pay: $59,000.00 - $79,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Day range:

• Monday to Friday
• No weekends
• Weekends as needed

Shift:

• 10 hour shift
• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Automotive diagnostics: 5 years (Required)
• Auto service management: 5 years (Required)
• Mechanic: 10 years (Required)

Ability to Relocate:

• Wailuku, HI 96793: Relocate before starting work (Required)

Work Location: In person