Secondary Market Manager helps develop, manage, and improve a company's secondary mortgage market operations. Leads a team of analysts to ensure timely and accurate work and provides research and solutions to complex questions or tasks. Being a Secondary Market Manager oversees the company's loan purchases and sales on the secondary market and manages mortgage loan portfolios to balance risk. Reviews performance indicators and utilizes economic data and market trends to determine risk. Additionally, Secondary Market Manager maintains relationships with investors, brokers, and originators to identify and develop new leads and opportunities. Requires a bachelor's degree in a related area. Typically reports to a director. The Secondary Market Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Secondary Market Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Customer Satisfaction Managers are responsible for all aspects of frontend operation. The CSM works with the assistant CSM as well as the lead to develop associates for promotion within the department.
These responsibilities include:
Customer Satisfaction Manager is a role model for store personnel, therefore integrity and human relations skills are valued characteristics in this role.
College degree preferred but not required. Management/Supervisory experience (minimum 2 years) in a food retail or customer service environment or equivalent experience required, with a solid combination of technical and people leadership skills preferred.
Job Type: Full-time
Benefits:
Experience:
Work Location: In person
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