Secondary Market Manager jobs in Norwich, CT

The primary purpose of this position is to lead, train and motivate District Managers within their Market to ensure that the District and the Market achieve financial goals and customer satisfaction. General Managers work as a lead of the Hiring Team to recruit, interview, hire, coach and discipline where warranted. General Managers will acquire and maintain all DOT requirements for the proper handling and distribution of propane to assist with field duties as needed.

Duties and Responsibilities

• Implement corporate directives and develop business plans to meet financial objectives.
• Oversee operations for all locations in their region.
• Responsibility for recruiting, interviewing, hiring, training and supervising District Managers under their direction.
• Lead District Managers in human resource activities (such as hiring, coaching, performance reviews and disciplinary action notices) of their staff.
• Provide training in programs, sales techniques and other strategies.
• Direct districts to ensure company policy and procedures are followed.
• Lead and motivate district managers in managing costs.
• Ensure all management reporting is complete, accurate, and submitted in a timely manner.
• Demonstrate responsibility regarding the care, condition, safe handling and securing of all company and customer equipment and property at all times.
• Take responsibility for team regarding all aspects of each individual's daily tasks and actions.
• Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position.
• Conduct meetings, training and/or in-services.
Regular attendance at the worksite is required.

Qualifications: Knowledge, Skills and Abilities

• Effectively collaborate with leadership and employees to establish goals and standards.
• Demonstrate a strong commitment to customer service and safety.
• Exercise solid organizational and communication skills.
• Presents a hands-on approach in working with a team.
• Effectively manages time.
• Skilled at building/engaging/motivating teams of people.
• Have basic mechanical abilities.
• Have good computer skills.
• Have knowledge and understanding of the Federal and State DOT rules and regulations.
• Maintain a valid CDL driver's license with appropriate endorsements.
• Must be dependable with a stable work history.
• Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.
• Ability to work a flexible schedule, including evenings, weekends and/or holidays.
• Ability to be a positive representative of the Company both internally and externally.
• Ability to work with respect and cooperation at all times with fellow employees and customers.
• Must be committed to working safely at all times.

Experience/Education:

• College degree, credits or equivalent management experience is required.
• Minimum of 5 years of experience in human resources, managing organizations' daily operations and cost control is preferred.
• Prior propane industry experience preferred.
• Requires a valid CDL driver's license with a clean driving record verified by MVR.

Travel:

Daily Travel required to regional locations. Additional long distance travel may be required on an as needed basis.

Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is regularly required to:
  • Sit for extended periods of time, stand, walk, bend, crouch, squat, and twist on occasion.
  • Perform light lifting of supplies and materials from time to time.
  • Communicate with and exchange information verbally and in writing.
  • Move about in an office environment.
  • Work using repetitive motion.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Work requires physical efforts associated with using the computer and phones to access information.

Working Environment:

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is:

• Regularly in an office environment.
• Regularly interrupted to meet the needs and requests of fellow employees and/or customers.
• Regularly required to manage a number of tasks at one time.
• Regularly experience a busy environment that will require excellent organizational and time and stress management skills.
• Regularly exposed to sensory demands due to excessive computer use

The noise level in the work environment is usually moderate.

This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required.

Meet DCC Propane:

DCC Propane, LLC, a division of DCC plc, has served communities for over 75 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. We are continuing to grow and are currently represented by a team of over 900 dedicated and passionate professionals who live and work in 22 states operating under a number of strong regional brands. The business has succeeded in maintaining a strong family-feel with an unwavering commitment to world-class safety standards and customer service with competitive compensation and benefits.

Why Work for Us?

We strongly believe in taking care of our employees so that they can take care of our customers. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. One way we do that, both at work and at home, is by offering a best-in-class benefit plan to our employees. This includes Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays.

EOE Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.