Secondary Market Manager jobs in Raleigh, NC

Giorgios Epicurean Market is seeking a team-oriented and experienced Gourmet Market Manager.

GEM is more than a market — this is a community gathering space inspired by European and local markets that provides a unique experience to Raleigh.

This is a place to get lost in what we offer while exploring an expertly curated selection of gourmet products, gifts, and wines.

The Gourmet Market Manager is responsible for managing the daily operations of our market including the curation of gourmet products and gifts in conjunction with the owner and operating manager and selection, development, and management of team members.

This individual will have extensive Food and Beverage knowledge, a passion for F&B operation, and a creative approach to the operation that drives results, delivers superior service, and maximizes guest satisfaction.

We offer competitive pay based on experience and performance.

Experience

• Proven knowledge of Budgeting, Forecasting, Cost Control and P&L
• Leadership experience and exceptional customer service and hospitality managerial skills
• Exceptional verbal and written communication skills
• Excellent organizational and time-management skills – able to prioritize tasks and delegate them
• BS in Business Administration or Hospitality Management preferred
• Prior gourmet or upscale market experience

Daily Operations

• Own and drive the successful operation of the market
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Proactively maintain a safe and sanitary operation in accordance with laws and regulations to protect team, guests, and company assets
• Performs weekly and monthly inventories and updates beverage prices on spread sheet
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining area in accordance with company policies and Wake County ordinances
• Maintain professional restaurant imageincluding market cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas and respond to complaints
• Document, investigate, and resolve all issues/complaints and take action to turn dissatisfied guests into return ones
• Actively manage and assess product quality
• Lead and oversee the team of employees daily
• Hire, train, and develop all market employees
• Lead and motivate the team to advance employee engagement and create a high-performing culture
• Control operational costs and identify measures to cut waste
• Conduct weekly inventory or as needed
• Review P&Ls to monitor overall financial performance

We foster a positive work environment. A job at GEM is a chance to build long-lasting relationships, have a positive impact in the community, and receive training and support to grow your career in the hospitality industry.

If you are a dynamic individual with a passion for the food service industry and possess the necessary leadership skills, we encourage you to apply for the position of Gourmet Market Manager!

Job Type: Full-time

Pay: From $60,000.00 per year

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Raleigh, NC 27608 (Required)

Ability to Relocate:

• Raleigh, NC 27608: Relocate before starting work (Required)

Work Location: In person