Secretary to Chief Executive Officer jobs in Harrisburg, PA

Pennsylvania Association of Community Health Centers (PACHC)
Chief Executive Officer
Location:  Harrisburg, PA
Compensation: $200k - $215k

About PACHC

PACHC is Pennsylvania’s primary care association and supports community health centers in improving health equity and access to high-quality, affordable primary healthcare for all.  PACHC represents and supports the largest network of primary healthcare providers in the Commonwealth, including Federally Qualified Health Centers (FQHCs), FQHC look-alikes, rural health clinics, and other like-mission providers.  Collectively, members serve more than one million patients annually at 400-plus sites in underserved rural and urban areas throughout Pennsylvania.

Since 1981, PACHC programs and services have supported health centers in their mission to improve access to quality, affordable primary care for all.  A Board of Directors composed of Community Health Center chief executive officers governs PACHC.  A dedicated staff from a variety of healthcare backgrounds allows PACHC to serve members.

PACHC focuses on the following core functions to support the diverse network of health centers across Pennsylvania:

• Communication
• Conferences, Training, and Education
• Financial and Operational Training and Technical Assistance
• Furthering the Community Health Center mission
• Healthcare Quality
• Legislative, Regulatory, and Policy Advocacy
• Member Services
• Workforce Recruitment and Retention

PACHC has an annual organizational budget of $3.5 million and a talented and committed staff of 16.  PACHC membership is comprised of more than 50 active and connected health centers across the state.  

For more information, please visit www.pachc.org

About the CEO Position

PACHC seeks a collaborative, joyful, inspiring, and authentic relationship builder who brings a vast knowledge of community health centers and a keen understanding of the healthcare terrain and the community healthcare ecosystem.  The ideal candidate has an ethos of connectedness and an orientation to excellent service and care–to members, staff, the Board, key partners, and individuals and families across Pennsylvania who rely on Federally-Qualified Health Centers (FQHCs) for compassionate and inclusive care.

PACHC is valued and deeply respected by the membership due to our long history of support, knowledge sharing, ongoing communication, and trusted guidance around state policy and advocacy.  In addition, there is a long record of steadfast, reliable trust and commitment to ensuring the success of every community healthcare center across Pennsylvania. PACHC is a fierce and loyal advocate for its members, working to ensure success, preserve and secure funding, and serve as a liaison to Pennsylvania’s community health centers with key partners.

The ideal candidate centers members and staff, is a strong and inclusive leader with a track record of listening first, bridging differences, breaking barriers, and uniting members and staff around a common goal.  Moreso, the strongest candidates authentically and adeptly build and sustain trust with members and staff while maintaining and sharing a vast reservoir of knowledge and substantive information about the rapidly changing terrain of community health care.  They are future-focused, thinking creatively and infusing innovation across all practice areas with staff and members.  They champion diversity, equity, and inclusion across the staff and membership, and they animate and model PACHC values.  They engage, include, delegate, share power, and amplify others before themselves.

This is a unique opportunity for an experienced leader to build on a solid foundation of success and sustainability and continue to deepen and broaden the impact for which PACHC is so well known.  The new leader will be rooted in state policy and will engage legislators, state policy experts, and advocate on behalf of members.  They will empower and amplify the PACHC staff and Board, ultimately having an impact on the health and well-being of individuals and families across Pennsylvania.  


Responsibilities

Strategy and Leadership 

• Lead PACHC’s strategic direction, collaborating with the Board, members, staff, and key partners to design, implement, and track goals aligned with the PACHC vision, mission, and strategic plan
• Develop and maintain a trusting, transparent working relationship with the Board and ensure open communication about successes and challenges of financial, programmatic, and operational performance 
• Ensure ongoing organizational excellence; rigorous performance evaluation; and consistent, high-quality finance, administrative, fundraising, communications, and other systems
• Maintain a strong working knowledge of the current healthcare environment in PA and foster a positive community partnership and reputation with policy-making agencies, funders, and other critical entities
• Identify and pursue areas of shared interest with key stakeholders, creating opportunities for new and/or stronger partnerships to strengthen PACHC’s impact
• Promote positive governance and the role of PACHC in local policy development

Membership Service and Leadership

• Gain and maintain a full understanding of health center challenges and identify and provide solutions that support health centers in meeting challenges
• Lead and support members in the investigation and decision-making of new organizational models and opportunities (mergers and acquisitions, ACOs, value-based payment models, new market tax credits, etc.)
• Foster the use of new and innovative technology solutions (including EHRs, PMSs, and advanced HIT applications to optimize quality of care, operations, and reimbursement) 
• Support members across key functional challenges and successes in the leadership of their community health center

Culture and Collaboration

• Facilitate positive, constructive interactions among and between all stakeholders by demonstrating sensitivity to all cultures and identities, behaviors, and wellness perspectives
• Successfully advocate for, encourage, and actively facilitate true diversity, equity, and inclusion within and among the PACHC board, staff, vendor pool, and members
• Model and animate PACHC values, centering inclusion, engagement, and a sense of togetherness

Team Management 

• Foster a collaborative culture of genuine teamwork and common purpose among all PACHC staff
• Ensure ongoing accomplishment of effective personnel management functions
• Engage, empower, inspire, and hold staff accountable to fulfilling their responsibilities to PACHC
• Facilitate collaboration across departments, functions, and tenures, and strengthen internal communications to cultivate strong, trusting working relationships at every level
• Identify, hire, and support high-quality PACHC staff, design ongoing professional development opportunities, and foster high staff engagement and retention

Policy and Advocacy

• Maintain active and collaborative relationships with government leaders and maintain a working knowledge of key local, state, and federal policy issues facing FQHCs
• Within legal limits, continuously advocate for all health centers and their community role with appropriate external entities
• Guide and support health centers, PACHC staff, and the Board in learning about and playing an active role in community mobilization for health access and equity

Financial Leadership

• Oversee PACHC budget and finances and work in concert with the CFO to create and ensure adherence to appropriate financial policies and controls
• Oversee and provide leadership for PACHC organizational sustainability with a focus on generating revenue from a variety of sources, including grants, events, major donors, etc.
• Maintain and cultivate relationships with potential individual, philanthropic, and corporate donors and ensure appropriate access

PCA Connectedness

• Maintain awareness of and work in partnership with other PCA operational entities (such as HRSA and NACHC), leaders, and managers to ensure full alignment of people, processes, and places in an effort to foster sound operational and clinical responses aligned with the greater PCA community 
• Ensure a positive image for the PACHC and member health centers with communities, the state, and any other relevant external constituencies via strategic communication and personal influence

Qualifications
The PACHC Search Committee recognizes that not every candidate will bring every piece of knowledge, skills, and experiences listed below and welcomes candidates with various experiences.

• Passion, collaboration, and an abiding commitment to the mission of PACHC and its member community health centers
• At least 10 years of executive leadership experience with a strong track record of building, empowering, supporting, and inspiring a diverse group of key stakeholders, including association members, staff, and state and federal policy leaders
• Track record of building and nurturing authentic, trust-based, cooperative, and high-impact organizational partnerships 
• Record of open and inclusive leadership and management with a talented and multidisciplinary staff
• Strong, clear, and transparent communication skills with the ability to engage, connect, and inspire a variety of audiences
• A strong, proactive problem solver who can bridge the gap between strategy and execution and who brings experience navigating the complex and evolving healthcare terrain
• Experience overseeing essential executive functions, including strategy, finance, operations, and programs
• Significant experience within a healthcare organization or association required; deep understanding of the inner workings of FQHCs is a plus 

Compensation and Benefits
The salary range for this role is $200,000 to $215,000, commensurate with experience. PACHC also offers a benefits package including 100% health, dental, vision, and prescription insurance coverage for the employee, life insurance and long-term disability insurance, 403b retirement plan and employer matching up to 5%, accrued vacation and sick leave, paid holidays, and personal days.

Additional Information
PACHC is currently a hybrid organization, with all staff reporting to the office at least some days each week. This role is based near Harrisburg, PA, and the CEO is expected to work regularly in person at PACHC’s offices and in other settings.