Secretary to Chief Executive Officer provides administrative support in a variety of functions to the Chief Executive Officer that are focused on increasing the efficiency of the executive. Reviews, prioritizes, directs and delegates a wide variety of complex and confidential requests that are presented to the executive for consideration. Being a Secretary to Chief Executive Officer summarizes, prioritizes, and researches information into a concise and usable format for the executive to review. Responds to or routes priority or confidential inquiries from external or internal sources with correspondence or other messaging on behalf of the executive. Additionally, Secretary to Chief Executive Officer creates or directs creation of reports, charts, budgets and other presentation materials for the executive. Coordinates high level projects, travel arrangements, and meetings. May plan and schedule work and direct other staff to deliver support. Has a broad knowledge and understanding of the company's operations and business objectives. Requires an associate degree or its equivalent. Typically reports to the CEO. The Secretary to Chief Executive Officer contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Secretary to Chief Executive Officer typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
WillowTree is an award-winning digital product consultancy driven by innovation and grounded in strategy and user-centered design. We create long-term partnerships with the world’s leading brands to build and design digital flagship products crucial to our clients’ business needs. We’re a global consultancy with a client list that includes the NBA, Capital One, Mastercard, CIGNA, Charles Schwab, PepsiCo, AB InBev, Marriott, Domino's, and many more. Ultimately we measure ourselves by the outcomes we achieve for our clients.
In January 2023, WilllowTree was acquired by TELUS International (Symbol: TIXT). The combined company brings an unparalleled ability to deliver customer service solutions to our clients, including apps, websites, voice experiences, content moderation, AI annotation, and customer experience representatives.
WillowTree has over 1,200 employees, 2022 revenues of ~$200MM, and has historically grown at 30-50% a year. Now part of publicly traded TIXT with 2022 revenues of $2.47B, we plan to continue our rapid expansion through servicing our parent TELUS (Symbol: TU) as well as our 650 combined customers, spanning many of the most recognized brands in the world.
WillowTree's Chief Strategy Officer will build the next phase of our strategy and advisory practice. Across an ever-growing portfolio of Fortune 500 clients we have the opportunity to play a stronger Trusted Advisor role as business strategy and digital strategy merge to become synonymous.
We are in the unique position to help clients truly assess technologies and their value within the enterprise, make investment decisions, architecture and vendor selection, develop and launch products and then manage/maintain those products and digital marketing efforts. Combined with TELUS International, we can offer clients additional critical digital capabilities including content moderation, AI annotation and digital customer experience/service. Supported by a global team of 1,200 researchers, designers, engineers, data scientists, and marketers, we make strategy real. As we like to say, "Don't trust ideas from people who don't know how to build them."
Along the way, you’ll work closely with our firm’s C-Suite to articulate, and deliver, what it takes for WillowTree to win in an ever-competitive digital landscape.
The strategy team that this position will lead currently consists of world-class product strategists in place, driving human-centered innovation with many of our largest clients. Recent projects include:
Opportunities to enhance the existing practice include enhancing our corporate strategy capabilities, integrating new/broader WillowTree and TELUS International capabilities into our recommendations (e.g., AI/ML), ensuring equal emphasis on business viability and financial modeling, and expanding the conversations where WillowTree credibly serves as a Trusted Advisor.
As the leader of the evolved Strategy practice, you’ll balance your time between select client engagement points and team leadership, business development, and talent acquisition.
What’s in it for the right candidate?
We offer a place to be yourself.
Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. You’ll work hard here; however, we’ll balance that with a culture that supports your growth and cares about your well-being. We’re committed to creating an environment of inclusion — a place where every Tree can thrive.
We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits.
WillowTree upholds our core values in every aspect of our work. We promote safe and inclusive work environments and maintain a drug-free workplace. We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Diverse teams build better products. We acknowledge that the tech industry especially lacks opportunity for those who are of non-traditional backgrounds and in underrepresented groups. In order to create the best products for everyone, we know that it's important for our team to reflect the diversity of our users, and we are committed to being the change we want to see.
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