Security Director - Casino directs and oversees the casino's security function. Responsible for the overall safety of guests, customers, and employees. Being a Security Director - Casino may recruit, interview, and select employees to fill vacant positions. May require a bachelor's degree in area of specialty. Additionally, Security Director - Casino typically reports to a top management. The Security Director - Casino typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Security Director - Casino typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
POSITION SUMMARY
Incumbent must be friendly and courteous yet fair and firm in solving potential problems or guest concerns. Must be able to work under the guidance, leadership and direction of the Supervisor, Lead Officer and Security Manager, and must be able to perform essential duties in a satisfactory manner. The requirements listed are a representative of the knowledge, skill, and/or ability required. The incumbent in this position is responsible for assisting in all aspects of casino activities for the Hard Rock Hotel & Casino Sioux City in accordance with corporate policy and Iowa State Regulations. Must possess mathematical skills, ability to observe and remember details and follow directions effectively. The incumbent is responsible for money transactions and must maintain a friendly and polite demeanor. Must possess effective listening skills and have a proven record of good judgment. The incumbent in this position is responsible for maintaining good public relations, assisting guests/customers and team members as needed.
GENERAL ACCOUNTABILITIES
(The following statements are intended as general illustrations of the work in this class and are not all inclusive for specific positions.)
WORKING CONDITIONS/ESSENTIAL FUNCTIONS
Must have ability to:
JOB QUALIFICATIONS
Basic knowledge of Iowa civil and criminal laws is preferred. Leadership skills, professionalism, and ability to remain calm during stressful situations. Must have effective communication skills. Superior guest service experience preferred. Must have proficiency in typing, computer skills. Must have no felony convictions. Valid Iowa driver’s license required.
The skills necessary for effective performance within this position are typically acquired through the completion of a high school education, or equivalent, as well as three (3) months or more of on-the-job training.
REGULATORY AND COMPLIANCE RESPONSIBILITIES
In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:
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