Security Dispatcher - Casino jobs in Savannah, GA

Provide security dispatch operations outlined in the post orders. Establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job duties with a constant awareness of surroundings, making note of all activity that takes place in the assigned area. Security Dispatch Officers must maintain a professional image and always demonstrate excellent customer service.
Basic Functions:

• Knowledge of Computers.
• Monitor CCTV.
• Enter activities into security reporting program.
• Monitor emergency radio.
• Monitor security radio.
• Interact with tenants and patrons.
• Dispatch patrol staff to incidents as required.
• Answer telephone calls and provide required information.
• Take in and properly log lost and found items.
• Issue wheelchairs to customers upon request.
• Sign in/out contractors after checking certificates of insurance.
• Special assignments.

Responsibilities:
Duties may vary depending on department size, organizational structure, geographic location and post assignments. Reasonable accommodations may be made to allow for certain ADA requirements. Overall general function of officers is to provide security detail as described below (Note: duties may vary depending on post orders):

• Be on time and report to post in full uniform.
• Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner.
• Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS.
• Monitor cameras or equipment in a continuous fashion as outlined in the post orders.
• Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations.
• Complete Daily Activity Reports, Logbook entries, Incident Reports and all relevant reports related to job assignment.
• Make recommendations to management on better safety and loss prevention processes as identified during daily routine.
• Have knowledge of any life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments. Ensure continuous and safe operation of all elevators and access doors. Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment.
• Communicate on a daily basis with Security Supervisor any new Security Issues or changes that need to be considered or implemented.

Minimum Qualifications:
The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.

• High School Diploma and/or equivalent (GED).
• Must be willing to submit to a background and drug screen; any offer of employment is contingent upon the successful completion of a background investigation.
• Prior experience in loss prevention, life safety, CCTV systems or access computer systems preferred.

Skills and Abilities:

• A security dispatch officer is to be honest, alert and well-disciplined as the custodians of employee and customer property and safety.
• Constant and dedicated vigilance.
• Strong customer service skills, exemplifying Andy Frain Services Mission Statement.
• Ability to be a hands-on, results oriented employee, handling multiple priorities simultaneously.
• Ability to facilitate progressive change, work as part of a team and follow directions.
• Work with a sense of urgency.
• Strong oral and written communications skills.
• Possess ability to multi-task

Physical Requirements:
In general, the following physical demands are representative of those that must be met by a Security Officer to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow for certain ADA requirements.
Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers.
Pushing/pulling/carrying lifting may include up to 50 lbs, stair climbing.
Normal vision or corrected by use of glasses and/or contacts for normal reading and viewing abilities.
Ability to twist, turn, bend, stand, climb stairs and walk as required to perform the duties associated with functioning as a security officer.