Security Dispatcher - Casino responds to calls requiring security actions or assistance and alerts appropriate staff. Notifies officers or guards of activity requiring security presence. Being a Security Dispatcher - Casino describes the nature and location of events. Handles emergency and non-emergency phone calls from customers and employees. Additionally, Security Dispatcher - Casino logs all calls in the required format or system. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Security Dispatcher - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Security Dispatcher - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Responsibilities and Duties
Respond to emergency alarms
Be a lifeline to customers
Dispatch the authorities (PD/FD/MD)
Answer in-bound phone calls
Resolve customer issues or concerns
Qualifications and Skills
Clear, articulate, and professional telephone voice and etiquette
Excellent attendance required
Excellent customer service skills
High school diploma / equivalent
Basic computer knowledge
Comfortable in a fast-paced environment
Ability to multitask
Requires a successful background check and drug screen testing
Work Remotely: No
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0 Security Dispatcher - Casino jobs found in Vineland, NJ area