Security Dispatcher - Casino jobs in Wilmington, DE

Joining Keystone comes with benefits to support you in your personal and professional journey. We offer a variety of benefits to all our employees:

• This is a hybrid position - 3 days in the office
• Medical, Dental, and Vision Coverage
• Paid Time Off and Holidays
• Competitive Pay
• 401K Match
• Quarterly Bonuses
• Company Computer

A day in the life of a Customer Service Dispatcher can look like this:

• Coordinate and schedule all open work (work orders) by assigning technicians to complete work.  
• Maintain technician’s schedules.  
• Coordinate territories to maximize technician’s efficiency. 
• Schedule all Service Technician’s and customer follow-up. 
• Promptly follow up on questions and problems. 

Requirements:

• High School Diploma or Equivalent
• 3-5 years of related experience
• Regular and Timely Attendance
• Ability to work independently with limited supervision.
• Advanced proficiency in Microsoft Office, including Excel and Outlook 
•  Demonstrate problem-solving skills.
• Excellent communication skills (written and verbal).  Able to interact with all levels being served.   
• Represent the company in a professional, credible manner in speech, written communications, and appearance.
• Able to adapt behavior to different people and situations.  Be flexible by adjusting interpersonal approaches appropriate to the manager/employee.