Security Specialist administers, coordinates, and evaluates security programs that support the strategy, policies, and standards established for the physical safety of all visitors, employees, or customers to the organization's facilities and the security of property and assets. Compiles data and analyzes results of audits, inspections, daily logs, and incident reports to assess security vulnerabilities, measure program effectiveness, and identify the need for additional resources. Being a Security Specialist coordinates any required security clearance processing or investigative research for employees or job candidates with applicable entities. Assists with the development of training, education programs, and communications on security policies and topics to ensure staff is prepared for potential security issues, crisis response, disaster recovery, evacuation, workplace violence, and other emergency events. Additionally, Security Specialist monitors communications and stays informed about local, state, provincial, or federal security-related information, directives, and events. May coordinate or assist with investigations and critical event responses in coordination with law enforcement and other officials. Understands law enforcement methods, tactics, and procedures. Typically requires a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The Security Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Security Specialist typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
· Consistently demonstrates superior customer service skills by displaying outlined service behaviors. · Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. · Creates an atmosphere of luck and celebrates guest’s wins. · Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. · Anticipates needs and provides fast, flawless service. · Checks for satisfaction and effectively resolves service breakdowns when they exist. · Promotes programs and card membership. · Provides a warm farewell and thanks guests for visiting. · Assigned to Security and Fire Command, answers telephone, dispatches security officers according to situation and need. · Issues controlled keys, access badges and radios to security officers and other staff. · Monitors CCTV, digital alarm system and issues emergency credentials to employees and vendors. · Receives, logs, and determines priority of information received from security officers concerning their lateness, absence or other usual concerns. · Keeps in constant communication with Supervisor Security. · Maintains mandated logs. · Prepares specified reports; assists security officers in preparation of statements. · Reviews, evaluations and corrects same. · Conducts fact finding investigations by physically tracking and interviewing witnesses, collecting physical evidence and preserving the crime scene if necessary. · Takes statements from individuals involved in security related activities and prepares reports detaining facts. · Appears in court to give testimony on subpoenaed and/or documented facts contained in Complaint or Warrant filed. · Notifies Supervisor Security or Shift Manager of any relevant situations or information. · Must be able to evaluate upon sight patrons requiring first aid or C.P.R. · Quickly reacts upon observation of distress signals. · Ensures that fire alarm systems and elevator emergency alarms are in proper working order. · Acknowledges all fire alarms, controls alarm response, and dispatches security officer on duty. · Monitors the Fire Command Room and all its functions. · Participates in all on-the-job training functions relevant to the Fire Command Room. · Communicates with the local Fire Department. · Observes the safe operation of assigned elevator(s), acknowledges any reports of an emergency, mechanical failure, vandalism or unusual occurrence, and dispatches appropriate security and/or repair personnel as indicated. · Performs Security Officer’s duties as assigned. · Completes special assignments as requested. Other duties as assigned. Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE”. |
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