Security Specialist jobs in Muskegon, MI

SUMMARY:

Responsible for assisting with the day-to-day operations of securing Little River Casino Resort’s various information systems and providing additional support to the Help Desk. Assist with annual cyber security assessments and penetration tests, research, and report on emerging threats. Maintain a compliant state of the Cyber Security Systems of the department. Perform organizational data processing functions. Perform basic maintenance and repair on all IT administered equipment.

Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.

MINIMUM NECESSARY QUALIFICATIONS:

Education:

• High School diploma or GED
• A 2-year technical degree in cyber security or related field and 2 years working experience or 3 years progressive hands-on experience in network or Information Technology security system administration and support functions
• At minimum Security or equivalent certification or the ability to demonstrate proficiency and must gain certification within 89 days and maintain during employment

Experience:

• Working technical knowledge of endpoint protection, vulnerability scanners, SIEM, cloud security tools, identity access management systems, encryption technologies, firewall management, IDS/IPS, URL filtering, and endpoint detection and response tools
• Working knowledge of IT (Information Technology) security principles, techniques, and technologies
• Strong understanding of TCP/IP, and other network administration protocols
• Extensive knowledge of current Windows Server and Client operating systems
• Working technical knowledge of Cisco Security and Switching products
• Experience working with a Tribally run casino and/or resort preferred

A documented and verifiable combination of education and experience may be substituted for degree requirements.

Age Requirement:

• At least 21 years of age

SKILLS AND ABILITIES:

• Strong computer skills with experience in word processing, databases, and spreadsheets
• Strong organizational, written and verbal communication skills
• Strong professional telephone etiquette
• Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery
• Accurate and detail-oriented
• Strong problem-solving skills
• Maintain high confidentiality
• Independently manage multiple tasks in a professional manner
• Ability to work independently with minimal supervision
• Ability to work cooperatively with all departments
• Ability to manage extensive amounts of paperwork
• Ability to operate most office equipment (computer, fax, copier, etc)

CONDITIONS OF EMPLOYMENT:

Conditions of employment with Little River Casino Resort include passing a pre-employment drug test excluding marijuana, a background investigation to secure a license from the Little River Band of Ottawa Indians Gaming Commission, passing Resort background check to meet the employment eligibility requirements as they pertain to the position and successfully completing a 90-day introductory period.

Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.

Knowledge, Competences, and Talents:

• Accountable - Accept responsibility and account for actions
• Collaborate - Ability to work with team members and management team to improve the gaming environment and continue to create a fun and exciting entertainment culture for our guests
• Communication – Clearly, concisely, and professionally use verbal and written skills with guests, team members, management team and vendors
• Guest Orientation - Establishes and maintains long-term guest relationships, building trust and respect by consistently meeting and exceeding expectations in a professional and ethical manner
• Confidential - Will maintain and abide to the highest standards of confidentiality pertaining to team member, department, LRCR, and guest information
• Detail Oriented – Ability to pay attention to the minute details of a given project or task
• Diversity – Work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type
• Emotional Intelligence - Able to keep your emotional intelligence skills present and accessible, including thought and emotion control, emotional barriers, a flexible mindset and be conscious of and in alignment with the organization's core values
• Empathetic – Appreciates and sensitive to the feelings of others
• Ethical - Demonstrates conduct conforming to the highest-level set of values and accepted standards
• Interpersonal skills - Able to work effectively with guests, team members, management team, and vendors
• Judgment - Makes well-reasoned and timely decisions based on careful, objective review and informed data
• Organized – Possesses the trait of being organized and follows a systematic method of performing a task
• PC skills - Demonstrates proficiency in PC hardware, software and applications as required
• Policies & Procedures - Demonstrates thorough, accurate, working knowledge and supportive attitude of all organizational policies, procedures, guidelines, and systems
• Problem Solving – Understands and identifies existing and potential departmental problems / issues by obtaining relevant input, information and data and objectively evaluates and develops recommendations, develops, and evaluates alternative course of action, selects correct course, and follows up
• Professional Attitude – Value, motivate and appreciate each individual you interact with in your office, your department(s), the Casino, the community and all of our guests
• Reliable – Is dependable and trustworthy
• Respectful and Honest / Acts with Integrity - Is truthful and credible in the workplace with team members, management team, guests, and vendors

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides Help Desk Support when scheduled.
• Assists with further developing and maintaining the enterprise’s IT Security Systems and architecture.
• Assists in creating, presenting, and maintaining the enterprise’s security awareness training program.
• Assists in creating and maintaining the enterprise’s IT security documentation (policies, standards, baselines, guidelines, and procedures).
• Assists with the enforcement of IT security policies and best practices.
• Assists to ensure the confidentiality, integrity, and availability of all network devices and data residing on or transmitted to/from/through enterprise workstations, servers, and data repositories.
• Works with the Cyber Security Manager on deployments, integrations, and configurations of all new and existing IT security solutions.
• Assists the Cyber Security Manager in all daily activities and escalated helpdesk requests.
• Assists with investigations, the design and execution of vulnerability assessments, penetration tests and security audits.
• Maintains up-to-date knowledge of the IT security industry including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors.
• Provides advanced desktop technical support and services to end users and is responsible for general troubleshooting and repair of workstation computers and peripherals, installation, and configuration of the operating system and application software.
• Troubleshoots, diagnoses, and resolves hardware and software issues.
• Assists in the support of network operations.
• Must satisfactorily complete all training assigned by the Resort.
• Must adhere to safety rules and regulations of Little River Casino Resort and the IT department.
• Must be aware of and adhere to the emergency and evacuation procedures.
• Must be aware of and adhere to the Resorts Health & Safety Program.
• Other duties as assigned.

PHYSICAL DEMANDS:

While performing the duties of this job, the team member may be required to frequently stand, walk, sit, bend, twist, talk, hear, and perform repetitive motions. There may be prolonged periods of sitting, keyboarding, and reading. Must have manual dexterity necessary to manipulate all computer/video equipment. Must be able to perform repetitive hand and wrist motions. The team member must occasionally be able to push, pull, grasp, lift and/or move up to 50 pounds routinely. Any lifting and/or moving over 50 pounds needs to be done in a team lift. Specific vision abilities required by this job include reading, document, computer, distance, and color vision. Talking and hearing are essential to communicate with team members, vendors, and guests in individual, department, small and/or large group meetings. Communication in face-to-face discussions, telephone, emails, and other electronic ways required. Must be able to operate computer equipment for extended periods of time. Must be able to walk, sit, and/or stand for periods of up to 8 hours. Must have a good sense of balance and be able to bend and kneel.

WORKING ENVIRONMENT:

A working environment is the setting, social features, and physical conditions in which a job is performed. The general working environment for the Resort is office, gaming floor, food outlet, hotel and convention/entertainment center including flashing lights, frequent loud noises, and a smoke-filled environment. Must be flexible with work schedule for any hours and/or shift, as assigned, according to business needs. Occasional overtime required. Occasionally must deal with angry or hostile individuals. Extensive computer use.

DISCLAIMER OF EMPLOYMENT:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job description. It shall govern all positions as defined in the Team Member Handbook. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

All Little River Casino Resort Team Members are responsible to ensure they are in compliance with Little River Casino Resort Policies and Tribal Gaming Regulations.

ACKNOWLEDGMENT:

I have reviewed the content and description of the above listed position and have been provided a copy of the description. I certify that I am able to perform the essential functions of this position as outlined in this description, with or without reasonable accommodation.