SECURITY SUPERVISOR supervises a team of security guards that ensure the physical safety of all visitors, employees, or customers to the organization's facilities and the security of property and assets. Schedules security guard staff shifts. Being a SECURITY SUPERVISOR assigns guards to patrol and inspect of buildings and grounds. Ensures protection from intruders, fire hazards, theft, and vandalism. Additionally, SECURITY SUPERVISOR monitors security systems and responds to alarms, reports of issues, or requests for assistance. Ensures that all security events are logged, documented, and reported using standard procedures. Trains staff on policies and procedures for crisis response, disaster recovery, evacuation, workplace violence, and other emergency events. Updates team on local, state, provincial, or federal security-related information, directives, and events. Assists with investigations and critical event responses in coordination with law enforcement and other officials. Understands law enforcement methods, tactics, and procedures. Requires a high school diploma. Requires Basic Life Support (BLS). Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Responsible for the coordination, administration and direction of all activities relating to the operations of the Park Rangers department, ensuring compliance with established policies, procedures and controls of the Resort. Responsible for greeting customers in a courteous, friendly manner, and display a high standard of customer service.
Pearl River Resort Associates are required, on a continual basis to…
Adhere to any and all company and departmental policies, practices and procedures.
Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
Maintain a professional departmental, company and community reputation.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
SUPERVISORY RESPONSIBILITIES:
Directly supervises the daily activities of the assigned Park Rangers staff on the assigned shift.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training Associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining Associates; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AGE and GAMING:
21 years of age or above. Non – Gaming property
EDUCATION and/or EXPERIENCE:
High School diploma or GED is required. Associates Degree (AA) or equivalent from a two-year college or technical school; Six months to one year and/or training; or equivalent combination of education and experience is preferred. Must have a minimum of one (1) year of previous experience in casino security, law enforcement, and corrections, industrial or private security. Applicants providing a DD214 illustrating service with an honorable discharge from the Armed Forces will be considered to have met the minimum experience requirements. Must have a valid driver’s license. Must successfully pass and have a clear background check.
TESTING:
Excel Test: No minimum score. Keyboarding: No minimum score.
SPECIAL QUALIFICATIONS:
Strong organizational and interpersonal skills required. Must be C.A.R.E. (Controlling Alcohol Risks Effectively) certified before starting to work. All candidates must successfully complete the class and obtain a test score of 84% or higher.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential responsibilities include physical ability such as lift or maneuver at least eighty (80) pounds, and standing/walking 100% of the shift. Must be able to bend, stoop, kneel, climb, reach, twist, and grip throughout shift.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job.
This position is required to work in outside weather conditions and may perform responsibilities and/or essential functions on slippery or wet surfaces as well as exposed to wet and/or humid conditions, fumes or airborne particles and extreme weather/heat. Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.
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