SECURITY SUPERVISOR jobs in Providence, RI

Security Officer 

We help make your world a safer place. 

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. 

Securitas plays an essential role for our clients and in society. The Security Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers. 

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions. 

No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry. 

Securitas Security Services is seeking a full-time Site Manager in Providence.

Potential candidates must have strong background in both management and security, with great organizational, interpersonal, computer, and customer service skills.  This role is a working site manager role, and managers may be expected to work shifts to cover additional openings or provide additional client support for unexpected openings.

Role Description:

Under the direction of the District Manager, the site manager acts as a liaison with the client, as the main point of contact for the branch office.  Site managers oversee issuing corrective counseling, providing training, and handle scheduling at the client site

The Site Manager maintains operational control of security services provided to the Client, ensuring compliance with all Securitas Security standard of cost control, profitability and quality performance. 

Primary Duties:

• Develop and maintain good client and company relations.
• Ensure that all work schedules for regular and special assignments provide service in the most effective and efficient manner possible.  Ensure that labor costs are in compliance with Securitas and local state practices.
• Ensure that trained and qualified security personnel properly staff all posts.
• Monitor on-the-job and in service training for of all assigned security personnel, with support of branch management.
• Ensure that all security personnel are aware of and can perform their duties in full compliance with SOP, client policies, and regulations.
• Ensure that assigned security staff are kept updated to any modifications in procedures, policies, and regulations. 
• Maintain effective communication with all assigned security personnel.
• Counsel, advise, motivate, and when necessary, discipline personnel assigned to the account in accordance with policy, with the support of branch management
• Effectively and efficiently communicate concerns, escalations, and corrective actions regarding disciplinary situations with the security staff with District Management and Human Resources. 
• Review and maintain daily activity reports, incident reports, and other client specific reporting requirements.  Escalate daily reports and incident reports as necessary in accordance with client regulation to both client and Securitas management. 
• Maintain, control, and log all assigned equipment and keys as outlined by corporate procedure.

Knowledge Base:

• Knowledge of how to supervise and manage the performance of direct service level works demonstrating a high level of leadership skills.
• Verbal and written communication skills.
• Knowledge of scheduling organization.
• Ability to conduct on monitor on the-job training.
• Organizational ability, time management skills.
• Knowledge of methods and practices of industrial security. 
• Knowledge of security system, intermediate to advanced computer skills, and willingness to adapt to new technological advances in the field.

Qualifications:

• Must be 18 years of age or older
• Ability to communicate fluently in English, both written and verbal
• Willingness to complete a second interview process
• High school Degree, GEH, or equivalency with 2-3 years of experience in the security field, preferred in a supervisory capacity.
• Ability to meet client requirements, as dictated by contract