Select Customer Relationship Manager jobs in Chicago, IL

Select Customer Relationship Manager develops and expands a retail customer base of affluent customers. Provides services and educates customers about additional financial offerings to generate interest and identify investment and cross-sales opportunities. Being a Select Customer Relationship Manager presents new products or services that may enhance the bank's relationship with the client or fulfill the client's short- and long-term financial needs. Meets all sales and service quality standards and goals. Additionally, Select Customer Relationship Manager requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Requires Series 7 license. The Select Customer Relationship Manager gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Select Customer Relationship Manager typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Manager, Customer Relationship Marketing
  • Team TAG Services, LLC
  • Chicago, IL FULL_TIME
  • The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG is backed by top-tier private equity firms and provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio and our newest addition AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. Our continued growth has created an opportunity to join us as a Manager, CRM for Aspen Dental. Position Overview The Manager, Customer Relationship Marketing (CRM) will be a champion of CRM customer strategy growth plans for multiple service lines within the Aspen Dental portfolio. This role will implement and oversee the activation of customer data to deliver effective and accurate customer experiences that are rooted in business and brand goals while keeping the customer at the center of the experience. It will be critical that the Manager, CRM be able to manage multiple priorities in process at the same time, seamlessly navigating both strategic and executional requirements. Execution of CRM initiatives will occur across multiple channels utilizing Salesforce Marketing Cloud. Key Responsibilities: Actively support the Sr. Director, CRM and business leads in the organization to assess current needs and identify opportunities for CRM to support the brand’s business objectives Participate in educating the organization and build stakeholder alignment to CRM best practices and opportunities for CRM to contribute to achieving business objectives Lead the development of all marketing automation focused projects, develop personalized customer experiences and campaigns based upon research, customer insights and customer segmentation Provide strategic and technical direction for patient activation including defining targeting and personalization requirements with measurement in mind to ensure test and learn plan design is actionable Apply research and project learnings to determine best practices for life stage journeys (i.e. welcome, form submits and abandon, follow up and next best action journey) Partner with Product Marketing to build optimal customer experiences and inform requirements for marketing system applications Develop the usage, framework and requirements of the campaign management system and data needs that are required to meet the agreed upon channel experiences of the business Analyze user flows to understand where the largest conversion optimization opportunities le and provide recommendations to the extended team Provide on-going analysis of CRM programs, monitoring KPIs and surfacing opportunities to improve patient experiences and marketing recommendations Leverage and incorporate the right external partners (agencies, data and service providers, white label solutions) to bring the best digital experience to market Qualifications/Requirements: Education Level: Bachelor’s Degree in Marketing, Business Administration, or related field. Minimum 7 years of demonstrated marketing experience planning and overseeing the execution of CRM contact plans across all channels for brands in the retail, service, or healthcare categories (agency or brand-side) Minimum of 2 years, hands on experience with Salesforce Marketing Cloud Demonstrated success in managing high volume integrated email and push marketing programs for consumer audiences. Expert knowledge of email marketing and ability to recommend creative solutions in-line with business objectives Relational marketing database knowledge, proficiency with database marketing principles, customer contact strategy and system and the design implementation of CRM, loyalty, and referral programs Proficient with the use of relational databases and query design to research, review, and coordinate marketing data to address complex business questions (SQL experience a plus) Analytically minded and able to structure and mine data, use diagnostic CRM metrics, build projections, and analyze opportunities Entrepreneurial and nimble, takes ownership and drives forward amidst ambiguity while also building relationships and alignment cross-functionally with internal partners to contribute to a center of excellence in a shared service model Strong communication skills, ability to effectively communicate technical concepts to non-technical audiences Extremely organized with expertise in driving cross-functional initiatives Salesforce Marketing Cloud Email Specialist certification highly preferred Ability to travel occasionally
  • 17 Days Ago

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Customer Relationship Manager
  • Kuehne & Nagel International AG
  • Schiller Park, IL FULL_TIME
  • Manage and monitor Key account Customers and ensuring compliance with all agreed company policies. To ensure that the needs of QuickSTAT customers are being satisfied consistently and that excellence ...
  • 20 Days Ago

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Customer Relationship Manager
  • Verity Technologies
  • Downers Grove, IL FULL_TIME
  • Customer Relationship Manager (Physical Therapy Clinics)We are an innovative, virtual reality powered healthcare technology startup looking to hire a self-motivated and energetic person for our custom...
  • 5 Days Ago

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Manager, Customer Relationship Marketing
  • Aspen Dental
  • Chicago, IL FULL_TIME
  • The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at mor...
  • 5 Days Ago

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Customer Relationship Manager
  • Verity Technologies
  • Downers Grove, IL FULL_TIME
  • Customer Relationship Manager (Physical Therapy Clinics)We are an innovative, virtual reality powered healthcare technology startup looking to hire a self-motivated and energetic person for our custom...
  • 5 Days Ago

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Manager, Customer Relationship Marketing
  • Aspen Dental
  • Chicago, IL FULL_TIME
  • The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at mor...
  • 5 Days Ago

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0 Select Customer Relationship Manager jobs found in Chicago, IL area

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CUSTOMER SERVICE MANAGER
  • Volvo Group
  • Chicago, IL
  • We noticed that you are using a browser that is no longer supported by our system, to enjoy the full Volvo experience co...
  • 4/24/2024 12:00:00 AM

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Customer Service Manager - Ecommerce
  • Visual Comfort & Co.
  • Skokie, IL
  • JOB TITLE: Customer Service Manager – Ecommerce FLSA: Exempt STATUS: Full Time, On-site LOCATION: Skokie, IL SUPERVISOR:...
  • 4/24/2024 12:00:00 AM

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Customer Success Manager
  • Avepoint
  • Chicago, IL
  • About AvePointA five-time winner of the Microsoft Partner of the Year award, AvePoint provides the most advanced platfor...
  • 4/24/2024 12:00:00 AM

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Customer Success Manager
  • STENOGRAPH, LLC
  • Downers Grove, IL
  • The Company Stenograph LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85...
  • 4/23/2024 12:00:00 AM

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Customer Service Manager
  • Oldcastle APG
  • Mundelein, IL
  • Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning...
  • 4/21/2024 12:00:00 AM

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Customer Service Manager
  • Adelman Ins and Fin Services Inc
  • Chicago, IL
  • Job Description Job Description State Farm Insurance Agent located in Chicago, IL is seeking an outgoing, career-oriente...
  • 4/21/2024 12:00:00 AM

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Customer Service Manager
  • Diversified Labeling Solutions
  • Itasca, IL
  • Job Description Job Description Diversified Labeling Solutions, Inc. (DLS) is looking for an experienced Customer Servic...
  • 4/21/2024 12:00:00 AM

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Customer Service Manager
  • Oldcastle Apg
  • Mundelein, IL
  • Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning...
  • 4/20/2024 12:00:00 AM

Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Select Customer Relationship Manager jobs
$83,242 to $118,652
Chicago, Illinois area prices
were up 0.8% from a year ago