Select Customer Relationship Manager jobs in Detroit, MI

Select Customer Relationship Manager develops and expands a retail customer base of affluent customers. Provides services and educates customers about additional financial offerings to generate interest and identify investment and cross-sales opportunities. Being a Select Customer Relationship Manager presents new products or services that may enhance the bank's relationship with the client or fulfill the client's short- and long-term financial needs. Meets all sales and service quality standards and goals. Additionally, Select Customer Relationship Manager requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Requires Series 7 license. The Select Customer Relationship Manager gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Select Customer Relationship Manager typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Customer Relationship Manager
  • Exela Technologies
  • Troy, MI FULL_TIME
  • Required Skills:

    With independence the Customer Relationship Manager is responsible to integrate at all levels of the organization to promote the delivery of a quality product and the professional and timely handling of customer work. The Client Relationship Manager is responsible for management of the account from implementation to the life of the contract. The Client Relationship Manager will embrace company vision while promoting the company's core operating values. Very strong organizational and communication skills, self- management, tenured customer service in related field, able to work on additional tasks and/or projects; ability to cross train. Must be extremely proficient with Google WorkSpace and Microsoft Office tools.


    * Ensure that clients are managed in a proactive, professional manner and that their expectations are not only met but exceeded.

    * Establish a culture of excellence in customer communication and engagement ensuring you and your team are pro-active and responsive. Become the voice of the customer within Exela.

    * Establish a means of creating and building a path of a measurable continuous improvement process with your customers, listening to their needs and conducting active research in an effort to offer cost savings as well as technological advancements.

    * Serve as a primary liaison and contact between Exela and the business unit entities.

    * Executive representative for customer meetings and business reviews.

    * Develops a good understanding of the client's business and industry sector.

    * Builds relationships with clients and manages their perceptions and expectations.

    * Owns and resolves client complaints and issues.

    * Facilitates timely cost/work approval with client.

    * Attends vendor meetings and manages the relationship and expectations. Resolves complex vendor issues escalating as appropriate.

    Summary of Responsibilities:

    The Customer Relationship Manager is responsible for client satisfaction and retention, upselling, problem solving and support of customer print and promotional item management. The primary focus of this role is to drive the strategic direction and develop the people, process, and tools necessary to deliver an exceptional customer experience. As the Client Relationship Manager you will be responsible for expanding the client base by way of organic growth and leveraging third party buying skills. Servicing accounts includes supporting the delivery and coordination of print and related services such as creative, prepress, data management, production, finishing, warehousing, fulfillment, buying and distribution.


    EOE/Minorities/Females/Veterans/Disabled


    Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.


     

  • 25 Days Ago

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Relationship Manager
  • Comerica Bank
  • Birmingham, MI FULL_TIME
  • Relationship Manager, Middle Market The Relationship Manager is responsible for new business development, portfolio management and underwriting to support the needs of the group. This role will focus ...
  • 1 Month Ago

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Connections Manager, SEO
  • ECCO Select
  • Detroit, MI FULL_TIME
  • ECCO Select is a talent acquisition and advisory consulting company, specializing in providing people, process, and technology solutions for our clients’ needs. We’re the talent behind the technology....
  • 2 Days Ago

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School Relationship Manager (SRM)
  • Smile America Partners
  • Farmington, MI FULL_TIME
  • Overview Smile America Partners....The Nation’s Largest In-School Dental Program Company Name: Smile America Partners Position: School Relationship Manager, Farmington Hills, MI Schedule: Monday-Frida...
  • 22 Days Ago

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Relationship Manager - Troy, MI
  • SF Demo - FMR LLC
  • Troy, MI FULL_TIME
  • Job Description:Relationship ManagerAs a Relationship Manager, you will be facilitating relationships with Fidelity’s most valuable clients. Through your honesty and integrity, we know you will inspir...
  • 22 Days Ago

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Client Relationship Manager - Automotive
  • Cognizant Technology Solutions
  • Detroit, MI OTHER,FULL_TIME
  • Client Relationship Manager - Automotive About Cognizant Cognizant is one of the world’s leading professional services companies, helping clients become data-enabled and data-driven in the digital era...
  • Just Posted

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0 Select Customer Relationship Manager jobs found in Detroit, MI area

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Manager, Customer Service
  • American Battery Solutions
  • Lake Orion, MI
  • Job Description Job Description American Battery Solutions has a full-time opening for a Manager, Customer Service in La...
  • 3/27/2024 12:00:00 AM

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Customer Support Manager (REMOTE)
  • Advantasure
  • Southfield, MI
  • **Customer Support Manager (REMOTE)** **Working at Advantasure is more than a job — you’re part of a team that is becomi...
  • 3/27/2024 12:00:00 AM

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Customer Experience Manager
  • Itw Eae
  • Troy, MI
  • **Customer Experience Manager** * 701 S Ridge Ave, Troy, OH 45373, USA * Full-time * FLSA Status: Exempt **Company Descr...
  • 3/26/2024 12:00:00 AM

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Customer Experience Manager, Detroit
  • Brilliant Earth LLC
  • Detroit, MI
  • **Brilliant Earth** **Customer Experience Manager, Detroit** **Sales and Customer Service - Detroit, MI - Full Time** **...
  • 3/26/2024 12:00:00 AM

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Part Time Customer Experience Manager
  • Michaels Stores
  • Detroit, MI
  • **Part Time Customer Experience Manager** **Part Time Customer Experience Manager** **To review a comprehensive list of ...
  • 3/26/2024 12:00:00 AM

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Prcticas laborales Bilbao- Management, Customer Service & Sales
  • Enterprise Holdings
  • Taylor, MI
  • Descripcin: Por qu Enterprise? Enterprise Mobility es una multinacional lider mundial en el sector de la movilidad. Tien...
  • 3/26/2024 12:00:00 AM

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Customer Success Manager--CSP Practice
  • Coretek
  • Detroit, MI
  • Coretek is a leading Managed Services Provider dedicated to empowering organizations with cutting-edge technology soluti...
  • 3/25/2024 12:00:00 AM

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CUSTOMER RELATIONSHIP MANAGEMENT SPECIALIST, Southfield, MI
  • Road Ready
  • Southfield, MI
  • * **CUSTOMER RELATIONSHIP MANAGEMENT SPECIALIST** **Job Title : CUSTOMER RELATIONSHIP MANAGEMENT SPECIALIST** Department...
  • 3/24/2024 12:00:00 AM

Detroit (/dɪˈtrɔɪt/, locally also /ˈdiːtrɔɪt/; French: Détroit, lit. 'strait') is the largest and most populous city in the U.S. state of Michigan, the largest United States city on the United States–Canada border, and the seat of Wayne County. The municipality of Detroit had a 2017 estimated population of 673,104, making it the 23rd-most populous city in the United States. The metropolitan area, known as Metro Detroit, is home to 4.3 million people, making it the second-largest in the Midwest after the Chicago metropolitan area. Regarded as a major cultural center, Detroit is known for its co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Select Customer Relationship Manager jobs
$80,234 to $114,365
Detroit, Michigan area prices
were up 1.2% from a year ago