Select Customer Relationship Manager jobs in Olympia, WA
Select Customer Relationship Manager develops and expands a retail customer base of affluent customers. Provides services and educates customers about additional financial offerings to generate interest and identify investment and cross-sales opportunities. Being a Select Customer Relationship Manager presents new products or services that may enhance the bank's relationship with the client or fulfill the client's short- and long-term financial needs. Meets all sales and service quality standards and goals. Additionally, Select Customer Relationship Manager requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Requires Series 7 license. The Select Customer Relationship Manager gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Select Customer Relationship Manager typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Select Customer Relationship Manager jobs
Senior Contracts Manager – Cascade Select (WMS2/ERB)
- State of Washington
-
Thurston, WA
FULL_TIME
-
Senior Contracts Manager – Cascade Select (WMS2/ERB)71104088
This is an opportunity for a Senior Contracts Manager, where you'll be at the forefront of managing health insurance programs, including the Cascade Select (public option) contract. In this role, you'll utilize your leadership abilities to oversee multiple projects, collaborate closely with stakeholders, and implement initiatives aligned with legislative directives. Your responsibilities will span contract management, issue resolution, and driving performance improvement, all aimed at enhancing the quality of healthcare services for our community. If you're ready to make a meaningful difference in healthcare, we want you on our team!
All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.
About the division:
The Employees and Retirees Benefits (ERB) Division administers the School Employees Benefits Board (SEBB) Program and Public Employees Benefits Board (PEBB) Program for eligible public and school employees, retirees, and their dependents. This position fits into the agency strategies for implementing the Governor’s health care initiatives and the Governor’s statewide policy objectives of “Healthy People” linking directly to the measurements tied to Healthy Babies, Youth, and Adults and Access/Pay for Quality.
About the position:
The Fully Insured Team (FIT) Contract Manager plays a crucial role in implementing the Governor’s healthcare initiatives and promoting healthier outcomes for Washington residents through overseeing Cascade Select (public option) contracting, coordinating with the Health Benefit Exchange, and providing strategic advice on new product design, policy improvements, and contract negotiations and assisting on other fully insured team contracts as needed. Reporting directly to Portfolio Management and Monitoring Section Manager, the Contract Manager represents executive leadership on significant Cascade Select program issues, cultivating relationships with stakeholders and government agencies. They ensure vendors meet contractual obligations, analyze performance, and implement corrective actions, while also assisting in statewide interagency projects related to healthcare purchasing and program development. This position collaborates with the ERB fully insured team, Health Benefit Exchange, and HCA policy division on product development, design, procurement, and contract negotiations.
This position is eligible to telework yet is required to report on-site for monthly meetings or to meet other business needs. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. Frequency of onsite work will vary based on business and operational needs. HCA may choose, but is not required, to support out-of-state telework on a case-by-case basis.
Some of what you will do:
- Produce critical information for senior level management and decision makers to develop strategies, identify strategic priorities, and measure program performance for fully insured individual market health insurance contracts.
- Coordinate and support clinical and administrative programs, including managing ad hoc requests for information and detailed analyses from decision makers across the Health Care Authority regarding the Cascade Select program.
- Develop Requests for Information, Requests for Proposals, health informatics, and work orders to conduct market research, identify vendors, costs, and program modifications for Cascade Select.
- Coordinate and manage a multi-functional team of financial, legal, clinical, contracting, and operational experts, executives, and vendors to meet contract and legislative requirements. Utilize standard project management techniques to prioritize, track, and report on project progress according to scope, schedule, and budget.
- Maintain knowledge of federal and state mandates relevant to the Cascade Select public option program.
- Cross train for other positions and serve as backup for key roles within the Portfolio Management and Monitoring team (PMM).
- Utilize advanced writing skills to produce white papers, briefing documents, and presentations for executive-level leaders, both internally and externally. Facilitate presentations and meetings as needed.
- Gather, synthesize, and present information from various sources in an understandable and actionable manner.
- Provide reliable guidance, consultation, and advice to support the development and deployment of plans and programs aligning with the agency's goals.
- Offer consultation and feedback to Section Manager, Fully Insured Team team manager, Senior Account Managers, mid-level managers, technical, and administrative staff to ensure successful completion of assigned duties and responsibilities.
Required qualifications:
Bachelor’s degree in a health care discipline, public health, public administration, business administration, or other health care field directly related to the work of health care benefits or health insurance administration.
Two years’ experience in the individual health plan market, employer or health plan administration, health management programs, or negotiating, administering, or managing health plan contracts.
OR
Minimum of 6 years’ experience in negotiating, administering, or managing contracts with at least 2 of the years in individual market, employer or health plan administration, health management programs, or negotiating, administering, or managing health plan contracts.
Preferred Qualifications:
- Master’s degree in a health care discipline, public health, public administration, business administration, or other health care field directly related to the work of health care benefits or health insurance administration.
- Experience contracting with and monitoring health plan vendors.
- Excellent verbal and written communication skills.
Advanced Technical and Professional Knowledge- General knowledge of Health Care Reform provisions.
- Working knowledge of laws and regulations governing benefits plans.
- Thorough understanding of evidence-based medical management concepts and application.
- Advanced experience with Excel, PowerPoint, SharePoint.
Complex Project Design, Planning, and Management- Demonstrated ability to design, implement, and manage the operations of large complex projects in an environment involving special interest stakeholders, legislators, public and private contractors, community collaboratives, and intergovernmental partnerships.
- Demonstrated experience with the tools and techniques of project management.
Communication and Interaction with Stakeholders- Group facilitation skills necessary to lead productive and efficient discussions.
Leadership and Decision Making- Decision-making skills are necessary to make thoughtful responsive decisions that include assessing potential risks and managing them.
How to apply:
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach:- A cover letter that specifically addresses how you meet the qualifications for this position
- Current resume
To take advantage of veteran preference, please do the following:- Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
- Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.
Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.
There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.
What we have to offer:- Meaningful work with friendly co-workers who care about those we serve Voices of HCA
- A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
- A healthy work/life balance, including alternative/flexible schedules and mobile work options.
- A great total compensation and benefit package WA State Government Benefits
- A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
- Tuition reimbursement
- And free parking!
Notes:
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.
HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Lisa Fleming at (360) 725-1723 or lisa.fleming@hca.wa.gov.
The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
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- 4 Days Ago
Assistant Manager - Full-time (at select locations)
- Big 5 Corp
-
Olympia, WA
FULL_TIME
- With over 430 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having ...
- 1 Month Ago
Customer Relationship Representative - Aberdeen Admin
- 1ST SECURITY BANK OF WASHINGTON
-
Aberdeen, WA
OTHER
- Job Details Level: Entry Job Location: Aberdeen Admin - Aberdeen, WA Position Type: Full Time Education Level: High School Salary Range: $20.00 - $20.00 Hourly Job Shift: Day Job Category: Banking Des...
- 2 Months Ago
Pharmacy Relationship Manager
- America's Pharmacy Group, LLC
-
Olympia, WA
OTHER
- Whether you are working in a Pharmacy looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, Healthcare Marketing Group, LLC is a great op...
- 23 Days Ago
Relationship Banker
- Bank of America
-
Olympia, WA
FULL_TIME
- Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we...
- 14 Days Ago
Customer Relations Program Manager
- State of Washington Office of the Secretary of...
-
Olympia, WA
FULL_TIME
- Description The Office of the Secretary of State (OSOS) offers some of the most unique and diverse job opportunities in state government. Its critical responsibilities include: ensuring a fair and acc...
- 1 Day Ago
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0 Select Customer Relationship Manager jobs found in Olympia, WA area
Affordable Community Director - Non-Exempt
- Fpi Management
-
Olympia, WA
- Multifamily Property Management The Community Director (Non-Exempt) is fully accountable for all day-to-day operations o...
- 4/18/2024 12:00:00 AM
Director of Services
- DiagnosTechs - Clinical & Research Laboratory
-
Federal Way, WA
- Join a 36-Year-Old Laboratory at the Forefront of Non-Invasive Testing in an Exciting Expansion Stage! 🌱🔬 With a remar...
- 4/18/2024 12:00:00 AM
Affordable Community Director - Non-Exempt
- FPI Management
-
Olympia, WA
- Multifamily Property Management The Community Director (Non-Exempt) is fully accountable for all day-to-day operations o...
- 4/17/2024 12:00:00 AM
Aerospace Manufacturing Customer Service Representative III
- Danner Corporation
-
Auburn, WA
- Job Description Job Description POSITION TYPE: Full-Time Non-Exempt (Hourly) RATE: $24.00 - $28.00/hour BENEFITS: Compan...
- 4/17/2024 12:00:00 AM
Customer Experience Manager PT
- Michaels Stores
-
Tacoma, WA
- Customer Experience Manager PT page is loaded **Customer Experience Manager PT** **Customer Experience Manager PT** loca...
- 4/17/2024 12:00:00 AM
Energy Engineer I
- Franklin Energy
-
Auburn, WA
- COMPANY Summary As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the...
- 4/16/2024 12:00:00 AM
Director of Services
- Diagnostechs - Clinical & Research Laboratory
-
Federal Way, WA
- Join a 36-Year-Old Laboratory at the Forefront of Non-Invasive Testing in an Exciting Expansion Stage! ???? With a remar...
- 4/16/2024 12:00:00 AM
Customer Experience Manager - Full Time, Puyallup WA
- Michaels Stores
-
Puyallup, WA
- Customer Experience Manager - Full Time, Puyallup WA page is loaded **Customer Experience Manager - Full Time, Puyallup ...
- 4/14/2024 12:00:00 AM
About Olympia, Washington
Olympia is the capital of the U.S. state of Washington and the county seat of Thurston County. European settlers claimed the area in 1846, with the Treaty of Medicine Creek initiated in 1854, and the Treaty of Olympia initiated in January 1856.
Olympia was incorporated as a town on January 28, 1859, and as a City in 1882. The population was 46,479 as of the 2010 census, making it the 24th largest city in the state. The city borders Lacey to the east and Tumwater to the south. Olympia is a cultural center of the southern Puget Sound region. Olympia is located 60 miles (100 km) southwest of Seat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Select Customer Relationship Manager jobs
$83,321 to $118,765
Olympia, Washington area prices
were up 2.9% from a year ago
were up 2.9% from a year ago