Select Customer Relationship Manager jobs in Syracuse, NY

Overview

Responsibilities

Work as an active member of the Company’s sales/services lending department as follows:

• Jointly establish quantitative sales objectives, with assigned supervisor on an annual basis.
• Solicit new business from present and prospective customers.
• Provide sales information on a timely basis in order that this information may be included as part of monthly and year-to-date sales performance reports.
• Monitor individual sales performance versus objectives on a monthly basis utilizing Company’s sales information system.
• Maintain a thorough knowledge of the features and benefits of all Company commercial credit products and services, in order to ascertain customer needs and to sell in conjunction with these needs.
• Provide direct service to commercial customers with respect to deposit, loan, and other miscellaneous products and services, if applicable, approve or reject loan applications within individual lending authority.
• Assist customers in obtaining specialized services from other departments as necessary.
• Maintain a working knowledge of Company operating policies and procedures which impact commercial services.
• Maintain working knowledge of loan documentation procedures.
• May attend sales and trade meetings as the Company’s representative to develop new business and to gain information and leads on prospective accounts.
• Responsible for early detection, reporting, and monitoring of problem credit.
• Responsible for quality of own loan portfolio.
• All other duties as assigned.

Qualifications

• A Bachelor’s degree in a related field.
• A minimum of five (5) years’ related experience
• Demonstrated management and supervisory skills.
• Proficient interpersonal relations, communicative, and sales skills.
• Proficient appropriate analytical skills.
• A working knowledge of Company operating policies and procedures which impact commercial services.

Benefits

• Medical
• Dental
• Vision
• 401(k) Match
• Profit Sharing
• Paid Time Off
• 11 Holidays
• Tuition Reimbursement
• Free Parking throughout Tompkins Community Bank
• Employee Referrals

EEO Statement

Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. 

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