Service Contract Administration Manager jobs in Austin, TX

Service Contract Administration Manager manages all aspects of the company's service contract functions. Prepares proposals, negotiates contracts and ensures that the company fulfills all obligations and conditions of contracts sold. Being a Service Contract Administration Manager may require a bachelor's degree. Typically reports to a head of a unit/department. The Service Contract Administration Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Service Contract Administration Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Contract Administration Mgr I
  • DEPARTMENT OF INFORMATION RESOURCES
  • Austin, TX FULL_TIME
  • Contract Administration Mgr I (00039630)
    Organization: DEPARTMENT OF INFORMATION RESOURCES
    Primary Location: Texas-Austin
    Work Locations: WP Clements 300 W 15TH ST STE 1300 Austin 78701

    Job: Management
    Employee Status: Regular
    Schedule: Full-time
    Standard Hours Per Week: 40.00
    State Job Code: 1960
    Salary Admin Plan: B
    Grade: 25
    Salary (Pay Basis): 6,333.33 - 7,437.69 (Monthly)
    Number of Openings: 2
    Overtime Status: Exempt
    Job Posting: Jan 25, 2024, 4:04:15 PM
    Closing Date: Feb 7, 2024, 11:59:00 PM
    Description

    Class/Group:

    1960/B25

    Military Occupation Specialty Code:

    Army-51C; Coast Guard-SEI16; Marine Corps-3044, 8640; Air Force-6C0X1, 64PX

    Fair Labor Standards Act Status:

    Exempt

    Number of Vacancies:

    2

    Division/Section:

    Chief Procurement Office (Contracts Management Office)

    Salary Range:

    $6333.33 - $7437.69 / monthly

    Duration:

    Regular

    Hours Worked Weekly:

    40

    Work Schedule:

    This position may be eligible for flexible work hours and/or a hybrid work schedule if certain program guidelines are met; working arrangements may change at any time at the sole discretion of the agency.

    Travel:

    Occasional

    Agency Address:

    300 West 15th Street, #1300 / Austin, Texas 78701

    Web site:

    https://dir.texas.gov/

    Refer Inquiries to:

    People and Culture Office

    Telephone:

    (512) 475-4922 or (512) 463-5920

    How To Apply:

    • Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
    • You must create a CAPPS Career Section candidate profile or be logged in to apply.
    • Update your profile and apply for the job by navigating through the pages and steps.
    • Once ready, select “Submit” on the “Review and Submit” page.
    • If you have problems accessing the CAPPS Career Section, please email the CAPPS Recruiting Help Desk at capps.recruiting@cpa.texas.gov

    Special Instructions:

    • Applicants must provide in-depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications.
    • Incomplete applications may result in disqualification.
    • Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application.

    Interview Place/Time:

    Candidates will be notified for appointments as determined by the selection committee.

    Notice:

    Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.

    Equal Opportunity Employer

    The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability. Please call 512-463-5920 to request reasonable accommodation.

    What We Do

    The Texas Department of Information Resources is the state agency charged with protecting the state’s data and critical technology infrastructure, managing a multi-million-dollar cooperative contracts program, and providing strategic technology leadership, solutions, and innovation to all levels of Texas government. DIR is a fast-paced and collaborative environment with highly motivated and engaged employees dedicated to achieving the best value for the state.

    Position Summary

    Performs advanced (senior level) contract administration and vendor management work for internal customers. Work involves overseeing the administration of statewide strategic information technology contracts by following contract and vendor management principles and best practices, working with procurement to establish contractual requirements, negotiating, and monitoring vendors and contracts throughout the contract lifecycle. Works under the limited supervision of the Director, Contract Management Office and Assistant Director, Contract Management Office with considerable latitude for the use of initiative and independent judgment.

    • Oversees and collaborates on scope of work, specifications, and terms and conditions for new contracts; prepares contracts; leads negotiation strategies; and awards new contracts.
    • Oversees the operations and activities of monitoring contract performance, ensuring contract compliance, developing, and tracking key metrics, understanding billing and fiscal data, identifying cost savings, and managing overall vendor performance for products and outsourced services.
    • Oversees the processing of contract documents in alignment with contract and vendor management principles to ensure management of cost controls, risks associated with outsourced vendor services, and service delivery deriving value.
    • Establishes and measures vendor key performance indicators, and tracks vendor performance in relation to program offerings and delivery on contract requirements.
    • Investigates and resolves discrepancies, complaints, and disputes by negotiating settlement agreements or by suspending or terminating contracts and assessing outcomes for risk management.
    • Serves as the principal contract liaison, facilitator and risk manager for program areas delivering services through outsourced vendors.
    • Clearly conveys vendor expectations based on program or customer needs, sets, and manages realistic timelines, evaluates, and manages risk associated with vendor performance.
    • Performs other duties as assigned.
    Qualifications

    Education

    • Graduation from an accredited four-year college or university with major course work in business, information technology or related field
    • Additional work-related experience may be substituted for each year of formal education.

    Experience and Training Required

    • Minimum of six years (6) of experience in contract development, evaluation, and management, at least two (2) of which must have been spent performing complex contract negotiations.
    • Experience in vendor management disciplines, such as performance, relationship, compliance, and risk.

    Experience & Training Preferred

    • In-depth experience in and knowledge of information technology contract management/negotiations and its application in the public sector
    • Experience working in a for-profit or cost recovery operation.
    • Certified Texas Contract Manager (CTCM) certification
    • Certified Texas Contract Developer (CTCD) certification

    Certifications/Licenses

    • Certified Texas Contract Manager (CTCM) certification must be obtained within one (1) year of employment if not already certified, unless otherwise approved by Supervisor.
    • Certified Texas Contract Developer (CTCD) certification must be obtained within one (1) year of employment if not already certified, unless otherwise approved by Supervisor.

    Knowledge, Skills, and Abilities

    • In-depth knowledge of contract and vendor management principles
    • In-depth knowledge of state of Texas procurement laws, regulations, procedures, and contract management guidelines
    • Working knowledge of contract standard terms and conditions
    • Knowledge of negotiation strategies and techniques, of contract administration and cost monitoring for large scope or high-dollar contracts; of systems and procedures used to evaluate a third-party vendor’s performance; and of local, state, and federal laws and regulations relevant to the administration of federal or state funds.
    • Demonstrated skill in developing standard form contracts including the ability to select and apply the appropriate contract instrument for various acquisition strategies.
    • Demonstrated ability to communicate effectively to individuals and groups; to make effective presentations in formal and informal settings.
    • Demonstrated ability to perform vendor management.
    • Demonstrated ability to interpret policies, procedures, regulations.
    • Demonstrated ability to make mathematical computations and tabulations and produce a high degree of accuracy in work product.
    • Demonstrated ability to work on concurrent tasks while effectively prioritizing and coordinating work assignments.
    • Demonstrated ability to proactively identify and execute next steps in problem resolution or to complete tasks.
    • Ability to exercise sound judgment in making critical decisions.
    • Ability to analyze complex information and develop plans; to interpret complex data; to effectively demonstrate negotiation and facilitation skills.
    • Ability to understand, follow and convey brief oral and/or written instructions.
    • Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers.
    • Ability to communicate both verbally and in writing, in a clear and concise manner.
    • Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment.
    • Ability to develop and document processes and procedures.
    • Ability to work a flexible schedule to meet required deadlines.
    • Ability to work under pressure and exacting schedules to complete assigned tasks.
    • Ability to comply with all agency policies and applicable laws.
    • Ability to comply with all applicable safety rules, regulations, and standards.

    Computer Skills

    • Proficiency in the use of a computer and applicable software necessary to perform work assignments e.g., word processing, spreadsheets (Microsoft Office preferred).

    Other Requirements

    • Regular and punctual attendance at the workplace.
    • Criminal background check.

    Working Conditions

    • Frequent use of computer, copiers, printers, and telephones
    • Frequent standing, walking, sitting, listening, and talking.
    • Frequent work under stress, as a team member, and in direct contact with others
    • Occasional travel
    • Occasional bending, stooping, lifting, and climbing.
    • Occasional overtime required.
  • 1 Day Ago

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Manager - Program Administration
  • EisnerAmper Gulf Coast
  • Austin, TX FULL_TIME
  • EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 350 partners across the world. We combine responsiveness with a long-range per...
  • Just Posted

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Manager, Sales Administration
  • Ace Relocation Systems, Inc.
  • San Marcos, TX FULL_TIME
  • Who we are: Ace Relocation Systems is a dynamic innovator in the relocation industry. Over the past 40 years the company and its leadership have continued to reinvest in equipment, facilities, technol...
  • 1 Month Ago

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Manager Office Administration
  • SCI Shared Resources, LLC
  • Austin, TX FULL_TIME
  • Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Manages, delegates, and performs the overall administrative function of a fune...
  • 1 Month Ago

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Electrical Service Manager
  • SALT Service Co.
  • Hutto, TX FULL_TIME
  • Discover why SALT is an exceptional company to be a part of. Joining SALT means becoming a member of a rapidly expanding organization that prioritizes a balanced and healthy home and work life, embrac...
  • 4 Days Ago

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HVAC Service Manager
  • SALT Service Co.
  • Hutto, TX FULL_TIME
  • Discover why SALT is an exceptional company to be a part of. Joining SALT means becoming a member of a rapidly expanding organization that prioritizes a balanced and healthy home and work life, embrac...
  • 4 Days Ago

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0 Service Contract Administration Manager jobs found in Austin, TX area

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TVC - Operations Manager (Manager IV)
  • CAPPS
  • Austin, TX
  • Job Description Please Note: All applications must contain complete job histories, which includes job title, dates of em...
  • 4/25/2024 12:00:00 AM

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Pilot Franchise Office Owner/Contractor (Remote Position)
  • Business Guru Group
  • Austin, TX
  • Location Austin, TX Compensation DOE/Commisson Experience 2 Years of Sales Experience Preferred The Business Guru Group ...
  • 4/25/2024 12:00:00 AM

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Contract Management Specialist II
  • City of Austin
  • Austin, TX
  • Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited co...
  • 4/24/2024 12:00:00 AM

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PUC, Texas Energy Fund Coordinator (Program Management Spec I)
  • CAPPS
  • Austin, TX
  • Job Description Work with us and make a difference in Texas! The Public Utility Commission regulates the state's electri...
  • 4/24/2024 12:00:00 AM

I
General Manager-Weekly Pay-mm
  • InTown Suites, Inc
  • Austin, TX
  • ** General Manager-Weekly Pay-mm** **Job Category****:** Property Managment **Requisition Number****:** GENER005513 Show...
  • 4/24/2024 12:00:00 AM

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Assistant Project Manager
  • Cadence McShane Construction Co LLC
  • Austin, TX
  • Job Type Full-time Description We have an opening for an experienced Assistant Project Manager to participate and assist...
  • 4/22/2024 12:00:00 AM

C
TDA- FND - Assistant Director for School Operations (58306)
  • CAPPS
  • Austin, TX
  • Job Description ASSISTANT DIRECTOR FOR School OPERATIONS Salary Information:B26, $8,000.00 -$8,300.00/MO. State Classifi...
  • 4/21/2024 12:00:00 AM

M
Assistant General Manager, Safety
  • MTM, Inc.
  • Austin, TX
  • What Will Your Job Look Like? The Assistant General Manager, Safety is responsible for the overall direction and adminis...
  • 4/21/2024 12:00:00 AM

Austin is the capital of the U.S. state of Texas and the seat of Travis County, with portions extending into Hays and Williamson counties. It is the 11th-most populous city in the United States and the 4th-most populous city in Texas. It is also the fastest growing large city in the United States, the second most populous state capital after Phoenix, Arizona, and the southernmost state capital in the contiguous United States. As of the U.S. Census Bureau's July 1, 2017 estimate, Austin had a population of 950,715 up from 790,491 at the 2010 census. The city is the cultural and economic center ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Service Contract Administration Manager jobs
$95,921 to $141,335
Austin, Texas area prices
were up 1.2% from a year ago

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