Service Contract Administration Manager jobs in Bangor, ME

We are currently seeking a full-time Service Administrative Coordinator for our Penobscot Energy Services office to provide support to the Service Department through maximizing efficiency of Service Schedule and profitability through reconciliation and review of service billing. 

essential Duties and Responsibilities include the following. Other duties may be assigned.

• Monitor scheduling efficiencies.

• Ensure a high level of productivity.

• Manages Billing Flow to ensure we invoice upon completion of all work performed.

• Conflict resolution with customers and staff 

• Approves and processes Payroll. 

• Maintain on call schedule for technicians. 

• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks.
• Assign and monitor clerical functions for accuracy.

• Accounts payable, coding of all payables to ensure proper accounting of expenses.

Supervisory responsibilities                                                                                                                                                                 

Directly supervises administrative employees in the Service Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience                   

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions. The employee is occasionally exposed to high, precarious places and explosives. The noise level in the work environment is usually loud.

RH Foster is an Equal Opportunity/Affirmative Action employer. All qualified applicants are considered for all positions without regard to race, color, religion, sex, ancestry or national origin, age, sexual orientation, marital status, disability, protected veteran status or any other legally protected status.