Service Contract Administration Manager jobs in Lawrence, MA
Service Contract Administration Manager manages all aspects of the company's service contract functions. Prepares proposals, negotiates contracts and ensures that the company fulfills all obligations and conditions of contracts sold. Being a Service Contract Administration Manager may require a bachelor's degree. Typically reports to a head of a unit/department. The Service Contract Administration Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Service Contract Administration Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Service Contract Administration Manager jobs
Service Manager - Lawrence, MA
- VIP Tires & Service
-
Lawrence, MA
FULL_TIME
- TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: · Must be an inspirational leader who lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by setting expectations such that VIP team members deliver an exceptional experience for every customer. · Fulfills VIP’s vision where all VIP Professionals love their jobs because they are appreciated, well-prepared, enjoy serving others, and find personal success as a member of the VIP family. · Creates a working environment aligned with VIP’s team culture that attracts and recognizes high-performing, career-minded people, encourages engagement from everyone, and fosters personal growth. · Maintains a safe workplace and ensures compliance with all policies and federal, state and local regulations. ESSENTIAL DUTIES & RESPONSIBILITIES: 1. Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management. 2. Team Building: Build an Extraordinary Team that delivers a different and better customer experience to every customer a. Hire the best associates in the area b. Develop a superior team i. Ensure all associates have taken and passed all of their required LMS training ii. Have all associates complete any and all relevant vendor training. iii. Make sure all associates are T.I.A basic automotive service certified iv. Career path with associates during structured associates coaching sessions v. Sign up associates and provide study material for any applicable ASE certifications c. Proper scheduling of the team to make sure they are able to meet our customers needs all hours of operation. d. Effectively communicate with the team throughout the day, daily huddles and bi-monthly store meetings. e. Monitor e-mail frequently for customer appointments and communication. f. Train, support and deliver the 5 for 5 process to educate our customers about their vehicle’s conditions and partnering with them on any necessary solutions. g. Control the dispatching and assignment of work orders to technicians using the guideline of the first available technician that can perform the work properly should receive the work order. h. Attend off site meetings and training sessions as needed, typically, several times per year. 2. Facility and Equipment Maintenance · Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances. · Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer’s needs · Manages daily preparation of location, service desk, and equipment prior to start of business each day and the recovery and securing of location and unclaimed customer vehicles at close of each business day · Ensures appropriate steps are taken to maintain a clean service department throughout the business day · Inspects customer waiting area and parking lot for cleanliness each day prior to opening for business · Any facility or equipment issues should be entered into the facility or equipment database 3. Procedural Compliance · Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location. 4. Additional Responsibilities (Performs other functions as required.) · Communicates with other levels of management as needed to ensure compliance with service standards and company policies · Serves as policy administrator in assigned location PERFORMANCE MEASURMENT: · Achieves all targeted levels of performance as outlined by leadership through various reports. STANDARD MANAGEMENT WORK WEEK: · SCHEDULE: The standard expectation is 5-day work and minimum 50 hours per week. · ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team REQUIRED QUALIFICATIONS: 1. Knowledge, Skills, and Abilities · Strong people management and leadership skills, motivational, supportive, assertive and decisive · Excellent verbal and written communication · Sound business sense, with the ability to analyze, prioritize, identify and implement solutions · Strong organization and time management skills · A comprehensive understanding of automotive servicing and the industry 2. Minimum Educational and/or Experience Level · Two years related experience in automotive service management · Completion of two-year college or technical school program recommended · Or an equivalent combination of education and experience 3. Proven results Certificates, Licenses, and/or Registrations · Current, valid driver’s license issued in state of residence · Equipment Safety Certification · ASE Certification C1– Service Consultant required · ASE Certification P2 – Parts Specialist recommended · ASE Certification G1 – Maintenance and light repair recommended · State Inspection License Required (where applicable) ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Work Environment The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Service Manager job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times. Physical Demands The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force. Essential Physical Activity Requirements Less than 1/3 of Time 1/3 to 2/3 of Time More than 2/3 of Time Sitting Reaching Standing Pushing / Pulling Walking Climbing Kneeling Crawling Essential Weightlifting/Force Exertion Requirements Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position. Less than 1/3 of Time 1/3 to 2/3 of Time More than 2/3 of Time More than 21 lbs. Up to 20lbs. Essential Vision Requirements Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more) Color Vision (ability to identify and distinguish colors) Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships) Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
- 22 Days Ago
Assistant Service Manager - Lawrence, MA
- VIP Tires & Service
-
Lawrence, MA
FULL_TIME
- GENERAL SUMMARY: The Assistant Manager lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to help the Service Manager ensure that all custom...
- 15 Days Ago
Service Manager II - Lawrence, MA
- VIP Tires & Service
-
Lawrence, MA
FULL_TIME
- TITLE: Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The SMII lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP...
- 15 Days Ago
Automotive Technical Service Manager
- Monro Auto Service and Tire Centers
-
Haverhill, MA
FULL_TIME
- Company Description Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq...
- 11 Days Ago
Supervisory Contact Representative (Customer Service Group Manager) NTE 1-Year
- Internal Revenue Service
-
Andover, MA
FULL_TIME
- Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at w...
- 12 Days Ago
Manager In Training - Lawrence, MA
- VIP Tires & Service
-
Lawrence, MA
FULL_TIME
- TITLE: Manager-in-Training (M.I.T.) REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Manager-in-Training (M.I.T.) lives VIP’s mission to EARN AUTO...
- 15 Days Ago
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0 Service Contract Administration Manager jobs found in Lawrence, MA area
Project Executive
- Marathon Construction and Development
-
Boston, MA
- About Marathon: At Marathon Construction and Development, our mission is simple: to eradicate homelessness. We do this b...
- 4/26/2024 12:00:00 AM
Project Architect
- IA Interior Architects
-
Boston, MA
- IA Interior Architects translates client goals, brands, and culture into powerful environments built around people, proc...
- 4/26/2024 12:00:00 AM
General Manager
- Transplace, Inc.
-
Lowell, MA
- ** General Manager** **Job Category****:** Operations **Requisition Number****:** GENER04160 Showing 1 location **Job De...
- 4/25/2024 12:00:00 AM
Project Architect
- Ia Interior Architects
-
Boston, MA
- IA Interior Architects translates client goals, brands, and culture into powerful environments built around people, proc...
- 4/24/2024 12:00:00 AM
Project Superintendent - Commercial Construction
- JLN Contracting
-
Bedford, NH
- Job Description Job Description COMPANY DESCRIPTION: JLN Contracting is growing and is seeking a Construction Project Su...
- 4/23/2024 12:00:00 AM
Development Project Manager
- Little Sprouts, LLC
-
Lawrence, MA
- Little Sprouts is part of a global network of early education childcare centers dedicated to building and sustaining opt...
- 4/23/2024 12:00:00 AM
Supervisory Immigration Services Assistant (SISA)
- Citizenship and Immigration Services
-
Lawrence, MA
- Summary This position is located in Field Operations Directorate, Office of Field Operations, District 11, Lawrence Fiel...
- 4/23/2024 12:00:00 AM
Contracts Manager
- Gentex Corp.
-
Manchester, NH
- Job Type Full-time Description Purpose: The Contracts Manager is part of a dynamic contracts team, supporting a portfoli...
- 4/22/2024 12:00:00 AM
About Lawrence, Massachusetts
According to the United States Census Bureau, the city has a total area of 7.4 square miles (19 km2), of which 7.0 square miles (18 km2) is land and 0.4 square miles (1.0 km2) (6.07%) is water. Lawrence is on both sides of the Merrimack River, approximately 26 miles (42 km) upstream from the Atlantic Ocean. On the north side of the river, it is surrounded by Methuen. On the south side of the river, the town is bordered by North Andover to the east, and Andover to the south and southwest. Lawrence is approximately 30 miles (48 km) north-northwest of Boston and 27 miles (43 km) southeast of Manc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Service Contract Administration Manager jobs
$103,478 to $152,471
Lawrence, Massachusetts area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does a Service Contract Administration Manager do?
Service Contract Administration Manager in Youngstown, OH
Searching for existing contracts (including legacy or archived) Experience working in a large global business.
December 31, 2019
Service Contract Administration Manager in Rock Hill, SC
KTA’s Project Manager and on-site QA technician verify that work is being performed by the contractor in a manner indicating that when completed the work will conform to the requirements of the specification(s).
February 04, 2020
Service Contract Administration Manager in Des Moines, IA
Everyone has failed, so don't play dumb or claim you've never messed up As Service Contract Administration Manager.
January 21, 2020