Service Contract Administration Manager jobs in Sioux City, IA

Dakota Traffic Services provides pavement markings, Traffic Control and Signage on roads and parking lots throughout South Dakota, Iowa, and Nebraska. We take pride in the quality of our work, value the safety of our employees, and work with integrity as a team. We have two locations – Tea, SD and Lawton, IA. This position will be in person at our Lawton office with support to the Lawton office as needed.

The primary roles of this position will be supporting the office by answering phones, providing credit card support & coding, counter & rental sales assistance, entering & processing field logs and general office administrative tasks as assigned. We are looking for a detailed and organized individual with strong customer service skills.

Key Responsibilities:

• Retrieves, processes, and submits A/P documents to SLAL for entry and payment.
• Verifies documents for purchase order numbers, correct addresses, due dates, amounts, and variances.
• Answers phones and greets customers and vendors.
• Processes field logs out of B2W into COINS (ERP Systems)
• Educates clients of proper payment procedures and provides quality customer service for all internal and external clients.
• Reviews all credit card activity and ensures all needed coding and support is present in Tallie.
• Supports payroll functions,  including HR support, certified payroll reporting, and time card review.
• Assists counter sales of rentals, issues invoices when needed and takes payments of sales.
• Ensures office is equipped with needed supplies, office is clean and orderly and assist RSS with I.T. matters on site.
• Cross-Train in Project Accounting functions as needed.
• Other duties as assigned.

Key Personal Qualifications:

• Must be conscientious and focused on the completion of work.
• Ability to adapt in a dynamic environment.
• Ability and desire to work collaboratively to ensure successful completion of project/task.
• Proactive and able to prioritize daily tasks.
• Ability to be flexible with changing decisions as the business demands.
• Friendly, positive outlook and dependable.
• Motivation to learn and cross train with a desire to advance in professional development.
• Ability to communicate with individuals in an articulate, professional manner while maintaining a necessary degree of confidentiality.

Experience/Requirements:

• High School Diploma required, 2-year associate in accounting or business preferred.
• 3 year experience working in an office setting.
• Proficiency in Microsoft Excel, Word and Outlook required.
• Regular attendance in the office required.
• Highway or construction office experience preferred.
• Knowledge of accounts payable processes and procedures.
• High level of professionalism and interpersonal skills.
• Strong computer skills in Microsoft Office, including Excel, and Word.
• Ability to type accurately and proficiently at a high rate of speed.
• Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at a time.

Dakota Traffic Services is an EEO company.