Service Contract Administrator jobs in Ann Arbor, MI

About Signode:

With over $2B in revenue, 80 manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.

We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector.

Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company.

Benefits:

Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.

Salary: 

$23.00-$28.00

SUMMARY

• Partners with operations to provide functional support and cross trains in several key office functions- including human resources, customer service, and accounting.

Key Responsibilities and Functions:

• Works with agencies to onboard temp employees
• Participate in recruiting for hourly positions
• Benefits administration- help and guide employees with benefits concerns
• Guides employees with concerns such as fmla, while remaining confidentiality
• Works with operations on employee engagement
• Tracks pto and attendance issues
• Works with HR on processing new hires
• Process incoming / outgoing mail
• Answer telephones in a courteous manner, routes calls, take messages, answers routine inquiries and provides general information, greets and directs visitors
• Provides high level of customer service and assistance to vendors and employees
• Communicate in person and through correspondence with high professionalism to vendors, customers, and senior leadership
• Complete payroll for hourly and temp employees.
• Assist with month end reporting.
• Run and analyze production and commission reports.  
• Close job orders.
• Support plant with general office duties and special projects.
• All other duties as assigned.

Knowledge, Skills and Abilities:

• Excellent interpersonal skills to maintain and develop successful relationships with both internal and external contacts with the ability to work with all levels of the organization
• Attention to detail and accuracy with excellent written and verbal communication skills
• Organization skills
• Ability to manage self
• Ability to understand and follow directions.
• Ability to maintain confidentiality with sensitive information
• Ability to efficiently manage multiple projects and competing priorities with strong time-management skills and the ability to quickly adapt to a changing business landscape
• Positive attitude and team player
• Maintains professionalism with sensitive issues
• Willingness to help others with any questions

Required Experience:

• 3 years manufacturing environment
• Prior experience working with others is required
• Demonstrated experience in managing payroll, recruiting, and or benefits will be required.
• Extensive skills with computers- Microsoft Excel, Outlook, and Word.
• Must be motivated and willing to learn new tasks
• Demonstrated ability to exercise confidentiality
• High school diploma required
• College degree preferred in business, communications, HR field.

Functional Success Drivers: These competencies are what we require for an individual to be successful in this role.

• Approachability
• Ambition/ energy
• Integrity
• Analysis Skills
• Experience
• Communication
• Diversity/ interpersonal Savvy
• Detail Oriented

Reasonable Accommodation Statement

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  Reasonable Accommodations may be made to enable qualified individuals with disabilities.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.