Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
CUSTOMER SERVICE OPPORTUNITY!
We have an immediate opening for Customer Service Associates. This is not a sales position!
You will be answering Inbound and outbound calls, chat and emails.
The work hours are Monday through Friday.
Requirements:
Do you meet these requirement? IF SO, WE ARE SEARCHING FOR YOU!
Job Types: Full-time, Temporary
Salary: From $16.75 per hour
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Work Location: In person
Job Type: Full-time
Pay: $16.75 per hour
Expected hours: No less than 40 per week
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Ability to Relocate:
Work Location: In person
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