Service Contract Administrator jobs in Des Moines, IA

National Carwash Solutions has grown over the past 45 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country with more than 500 dedicated service professionals and growing! Come join us for an extraordinary career in a high growth, team-oriented company!

Job Summary: 

As a Contract Administrator, you will be the front line of the customer service part of our accounts receivable team. You will deal with customers and employees on a daily basis to ensure that accounts are set up correctly, to process payments through credit cards and ACH drafts, to assist with disputes, to invoice customers, and to ensure prompt collection of billings. You will also assist with entering invoice data into customer web-based portals.

Job Duties: 

• Create Invoices from information in customer contracts
• Send Invoices to  customers
• Communicate disputes with sales and project managers
• Maintain high attention to detail
• Support A/R reports with supplemental information
• Maintain and update customer information 
• Process full and partial credit memos
• Resolve billing issues
• Reconcile and correct customer accounts

Qualifications: 

• Associate’s degree in Accounting or equivalent from two-year or technical school; OR 5 years related experience and/or training; OR equivalent combination of education and experience
• Flexible and able to adapt quickly to new methods, processes, and system changes
• Exceptional attention to detail
• Ability to thrive in a fast paced environment
• Strong customer service focus and problem solving skills
• Proficient with MS Office (Excel, Word)
• Experience with AS400 software, preferred

Grow your career supported by an energized and passionate team, professional development, training, flexibility and opportunities for advancement. We offer competitive wages and benefits including comprehensive health, dental and vision coverage, matching 401(k), paid time off and more.

National Carwash Solutions is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.