Service Contract Administrator jobs in Elyria, OH

Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Administrator : 328920
  • CorTech
  • Elyria, OH FULL_TIME
  • Shift: 1st

    Administers warranty and maintenance agreements for customer service accounts of moderate scope and complexity to achieve division business objectives and to meet customer performance expectations. Responsible for the direction and oversight of assigned customer accounts. Interprets customer requests, monitors performance and delivery, investigates complaints, negotiates pricing and discounts, and ensures compliance with warranty or maintenance agreements. Data entry of customer purchase orders.

    RESPONSIBILITIES
    1. Primary responsibility is to provide excellent customer service for our commercial customers: PO review, quote creation and provide customer status reports.
    2. Commercial contract interpretation and review.
    3. Achieve Commercial Repairs Sales Plan and on time delivery of repaired units.
    4. Interface and coordinate activities with Irvine and Kalamazoo teams.
    5. Effective communication skills - Email, Phone and face to face.
    6. Relationship Building - contacts change frequently and building bridges is a key to success in this job.
    7. Innovative Self Starter - needs to be able to pick up an issue and run with it with little to no instruction. Takes charge and is accountable. Effective organizational skills and quick learner are critical attributes.
    8. Product & Systems Knowledge- Understanding where our products fit in the big picture and how they work is key.
    9. Proficient with Microsoft Office is a must.

    QUALIFICATIONS

    Education and Experience
    Bachelors degree (BA) in Business Administration or related field.
    Demonstrated ability to perform the essential functions of the job typically acquired through two or more years of directly related experience in technical product customer support or contract administration.
  • 12 Days Ago

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Administrator
  • American Medical Associates
  • Mansfield, OH FULL_TIME
  • A skilled nursing facility located in Mansfield, OH is currently seeking an experienced Nursing Home Administrator. Qualifications of the Nursing Home Administrator: Must have current OH Administrator...
  • Just Posted

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Service Technician
  • Hobart Service
  • Mansfield, OH FULL_TIME
  • Company Description Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,70...
  • 21 Days Ago

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Hvac service tech
  • Service Now
  • Ashland, OH FULL_TIME
  • SIGN ON BONUS!!! Service Now is searching for a full-time HVAC Service Tech to save the day for our clients by servicing, repairing, and installing their heating and cooling systems in the Wooster, OH...
  • 20 Days Ago

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Commercial Kitchen Service Technician (FT)
  • Hobart Service
  • Mansfield, OH FULL_TIME
  • Commercial Kitchen/ Refrigeration Service Technician – Cleveland, Sandusky, Mansfield OHJob DescriptionDue to continued growth, Hobart Service is looking for an experienced Commercial Kitchen/ Refrige...
  • 10 Days Ago

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Service Technician-ELYRIA
  • Brookside Lawn Service Inc.
  • North Ridgeville, OH FULL_TIME,PART_TIME
  • We are seeking a skilled and experienced Service Technician to join our team. As a Service Technician, you will be responsible for diagnosing, repairing, and maintaining a variety of mechanical and el...
  • 30 Days Ago

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0 Service Contract Administrator jobs found in Elyria, OH area

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HR Administration Specialist
  • ROCKWOOL
  • Cleveland, OH
  • We are seeking a HR Administration Specialist position based in our Pozna? Office. Ready to help build a better future f...
  • 4/24/2024 12:00:00 AM

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Office Assistant
  • The Brewer-Garrett Company
  • Middleburg Heights, OH
  • The office assistant is responsible for various clerical and administrative functions within the service operations admi...
  • 4/23/2024 12:00:00 AM

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Clerk/Data Entry Specialist- 2nd shift
  • Republic Services, Inc.
  • Elyria, OH
  • Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world. W...
  • 4/23/2024 12:00:00 AM

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Environmental Associate II
  • Travelcenters Of America
  • Westlake, OH
  • Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck...
  • 4/23/2024 12:00:00 AM

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Remote CA Datacom Systems Programming Administrator
  • LaSalle Network
  • Cleveland, OH
  • LaSalle Network is currently partnering with a nationwide Managed Service Provider that is looking for a Remote CA Datac...
  • 4/23/2024 12:00:00 AM

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Assistant Property Administrator - Commercial Property Management
  • Bedrock Management Services LLC
  • Cleveland, OH
  • The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real ...
  • 4/22/2024 12:00:00 AM

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Corporate & Foundation Relations Coordinator
  • Lutheran Metropolitan Ministry
  • Cleveland, OH
  • Job Description Job Description The Lutheran Metropolitan Ministry (LMM) Development & Communications Department is expa...
  • 4/22/2024 12:00:00 AM

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Data Entry Clerk
  • SFI Independence, Ohio
  • Brecksville, OH
  • Job Description Job Description Data Entry We are currently hiring Data Entry Administrators to join our seasonal team i...
  • 4/21/2024 12:00:00 AM

Elyria (/əˈlɪəriə/ ə-LEER-ee-ə) is a city in the Greater Cleveland metropolitan statistical area and the county seat of Lorain County, Ohio, United States, located at the forks of the Black River in Northeast Ohio 23 miles southwest of Cleveland. As of the 2010 census, the city had a population of 54,533. The city is home to Lorain County Community College. Elyria, part of the Cleveland–Elyria–Mentor metropolitan area, is located at 41°22′24″N 82°6′6″W / 41.37333°N 82.10167°W / 41.37333; -82.10167 (41.373396, -82.101692). Elyria's primary zip code is 44035 with post office boxes being assi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Service Contract Administrator jobs
$58,028 to $78,429
Elyria, Ohio area prices
were up 1.3% from a year ago

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