Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Description
Position Overview:
This position supports management, as well as the Commercial and Logistics Departments with system entry of supplier and consumer contracts, load receipts and shippers, communication and scheduling of loads and assists in the further utilization of the companies’ systems as directed. The primary responsibilities of this role are to ensure that supplier and consumer information, along with associated Company support and production documents, are entered into Company systems as soon as possible. The position aids in the management of payment receipts and applications, payments to suppliers and the effects on inventory management of the above.
Essential Duties and Responsibilities: The following are general responsibilities associated with the position as directed:
Benefits:
Schedule: 8 hour shift
Weekend availability
Language: English (Preferred)
Work Location: One location
Requirements
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